Southside Bank at the Poly Branch is praised for its customer oriented service. Customers say the staff is helpful, patient, easy‑going, pleasant, professional, and knowledgeable. Many staff members go above and beyond to solve problems. The bank keeps customers for many years, with people saying it is the best and that the staff is always willing to help. Customers appreciate that the bank saved their accounts from being compromised and that new accounts are opened. The facility is fully engaged with professional interaction and is always for all customers.
Ariana has been our go to banker. She seems very knowledgeable and is always happy to help. We appreciate she is bilingual and can explain everything in Spanish as well!
June 2026
Service is always helpful and friendly. Drive through is a little hard to take, it seem you wait awhile for your transactions to take place, hope I am not being picky on that.
June 2026
Every time I go to the Poly branch, they are always so friendly. I spend quite a bit of time there laughing and joking with the team. I have been here almost 30 years and it's always been the same. I love my bank!!!
