The General Store offers a wide selection of fun gifts, souvenirs, and other goods. It is filled with many unique and eclectic items in addition to normal souvenirs. Shoppers can find many options, including shirts, jewelry, and cowboy gear. The store is known for having a lot to see and to choose from, with reasonable prices noted on items like t-shirts. It gets very busy, especially after 11:00 am, and the large amount of people can make it hard to get around and look. The service, however, is frequently highlighted as amazing and wonderful. Employees are described as excellent, very gracious, funny, and unbelievably helpful, often going above and beyond to resolve issues. This outstanding customer service creates an amazing experience for visitors, who express a strong intention to return.