The Mattress Factory, established in 1896 by Harry Keeton, Sr. in Ft. Worth, Texas, has evolved into a trusted source for high-quality mattresses. Peter Duncan Jr., a great-grandson of the founder, introduced a factory direct marketing approach, allowing customers to enjoy significant savings without the middleman. The store is praised for its excellent customer service, with many customers noting the politeness and helpfulness of the staff. Reviews highlight the comfort and durability of their mattresses, with long-time customers reporting satisfaction over many years. Recent buyers appreciate the quick delivery service and reasonable prices, particularly for box springs. Many customers have returned multiple times, indicating their strong loyalty to the brand. The Mattress Factory is recognized for providing a better product, service, and overall experience than larger retailers. Additionally, those seeking specialty options, like organic latex mattresses, have found quality selections and expert advice available. Overall, The Mattress Factory is celebrated for ensuring customers wake up refreshed and pain-free, making it a go-to destination for bedding needs.
Loved my experience with the Mattress Factory. The purchase, delivery and modification to get the mattress just perfect were very pleasant. Could not ask for better people to work with. I would recommend them to anyone looking for a mattress. This was our second purchase here and we will definitely be back.
December 2025
I ordered a custom mattress or more specifically the Levi Model for my RV. I was skeptical and had doubts but, I received the mattress when they said it would be delivered, the price was unbeatable, the Quality is Exceptional and it is very Firm as I requested. I highly recommend their products and you will NOT be disappointed.
July 2024
I have bought at least half a dozen mattresses from this company over the last 20 years. All the mattresses are still going strong and have had no issues. Our guests often compliment us on how comfortable the mattress in our guest room is. Highly recommend.
