The Mattress Factory, established in 1896 by Harry Keeton, Sr. in Ft. Worth, Texas, has evolved into a trusted source for high-quality mattresses. Peter Duncan Jr., a great-grandson of the founder, introduced a factory direct marketing approach, allowing customers to enjoy significant savings without the middleman. The store is praised for its excellent customer service, with many customers noting the politeness and helpfulness of the staff.
Reviews highlight the comfort and durability of their mattresses, with long-time customers reporting satisfaction over many years. Recent buyers appreciate the quick delivery service and reasonable prices, particularly for box springs. Many customers have returned multiple times, indicating their strong loyalty to the brand. The Mattress Factory is recognized for providing a better product, service, and overall experience than larger retailers. Additionally, those seeking specialty options, like organic latex mattresses, have found quality selections and expert advice available. Overall, The Mattress Factory is celebrated for ensuring customers wake up refreshed and pain-free, making it a go-to destination for bedding needs.
I bot a custom mattress from The Mattress Factory 33 years ago. it finally needs replacing so I went back today to buy a new one. Peter was STILL there. so is his son who wasn't even BORN when I bot that mattress. can't wait for the new one to be delivered. Wonder if it will last 33 years.....
March 2026
I am SO glad i stopped in to see what this store has to offer! I didn't realize they make mattresses right there! They have VERY comfortable beds for amazing prices. You cut out the middle man and save BIG! They were very easy to do business with. I highly recommend! :)
February 2026
Loved my experience with the Mattress Factory. The purchase, delivery and modification to get the mattress just perfect were very pleasant. Could not ask for better people to work with. I would recommend them to anyone looking for a mattress. This was our second purchase here and we will definitely be back.
