U-Haul Moving & Storage of Westside offers a variety of moving solutions for local and long-distance moves, including truck rentals, trailers, and self-storage options. Customers have noted that the staff is friendly and helpful, creating a positive experience even during busy times. Many reviewers appreciated the professionalism and humor of the crew, as well as their willingness to go the extra mile, such as staying late to complete a wiring job. However, some customers found the pricing to be a bit misleading, particularly regarding the cost of truck rentals, which include extra charges for mileage, gas, and insurance. Despite this, many felt that the service quality justified the price. The location also received praise for its calm and pleasant atmosphere, with staff members taking the time to address customer needs personally. Overall, U-Haul Moving & Storage of Westside is recognized for its great customer service and a committed team that makes moving easier for their clients.
Staff was professional, very quick in and out considering the amount of people that were in the store. Checking in and out was a breeze. Had a tiny issue with fuel and gas cap when returning and the Assistant manager was very quick to respond and take care of the issue for me. Will definitely return and recommend this location.
November 2025
No improvements can be made here that I know of unless you’re willing to feed us and give free hotel vouchers 😝😂😜 In all seriousness I won’t go to the U-Haul that is only a Mike or so up the road from me because the service here is so FAR superior!!! Love doing business with y’all!!!
October 2025
Evan P. was super polite, professional and helpful. Timing was surprisingly quick with execution from greeting to driving off the lot with the flatbed trailer.
