-
March 2024 by Paul K
Never met the most stupidest people that work at this place! The woman could not give me a straight answer on why my mail has not been delivered. Nobody will pick up a phone to answer. FKNP
-
March 2024 by Dajana Santic
This place is tragic. I had a very unpleasant experience yesterday. When I walked in, there were 12 people in line ahead of me and only 1 employee. I was there to pick up a package; once it was my turn, I was told the package was not there. I asked how that was possible when I received a notice directly from the PO to pick it up there (not to mention the tracking from the retailer said it was at the PO). I was told the package was sent back to sender. I again questioned that. Then, I was told my mail carrier would redeliver the package. I asked how that was possible when I was just told it was sent back to the sender?! Made zero sense. I felt lied to and like the employee just did not want to go and look for the package and get it for me. She then laughed, and quite frankly I just left. 10 out of 10 would not recommend this location.
-
February 2024 by Amy C (AC)
This post office is always so busy, and they never have enough clerks. The ones that are there are worked to death, and no one comes up to help them. I wonder where management is and why they haven't hired people. The very few clerks are always so kind even though they are always so swamped. Please get them help. It's been this way for far too long, and it's not fair to them.
-
December 2023 by Joanne James
I too wish the USPS wasn't involved in the delivery of parcels.I ordered perfume for a Christmas Gift on 12/11/23 the company shipped on 12/11/23.I received a confirmation from the Post Office it was delivered on 12/14/23 @ 5pm.As if today 12/22/23 not received.hasn't been able to correct the delivery.
-
December 2023 by lena stewart
I haven't got mail in 2 days and my informed delivery says I have letters prob $ from family what's going on
-
December 2023 by Benjamin McKnight
Tried to call due to a package being lost in their facility, yet when I made my call even though they were apparently less busy than usual (probably meaning literally no one inside) the phone rang for over 5 minutes and went completely ignored. But I guess what do you expect from federal employees?
-
August 2023 by Keith Lewis
Lady at the front desk is rude, they take their time to change locks on mailboxes(waited 6 business days as of now and nothing has happened), and their local phone number doesn't even work. Goodluck!
-
July 2023 by Joseph and Sharon McCartney (Happy married man)
Well I been trying to get through on the phone to the white settlement post office and I can't get through. I have tried all types of number to get through. I'm glad it wasn't a bad emergency.
-
May 2023 by Liz Contreras
Dear USPS. for about 7 months now we have had so many issues that i have reported on 4 different occasions. 1) several mail pieces have not made it to their destination and after 1 to 3 months later the mail was returned to us (undeliverable yellow sticker). 2) Mail is consistently delivered incorrectly to us. 3) as of today the mail pick/up or delivery has not come to our business. 4) when i speak to the mail representatives on each issue they simple apologize but have no resolution on any of these issues. 5) When i call any of the postal offices in my area no one ever answers the phone. (even when the custom svc reps from the postal service call the numbers the phone simply rings until it is disconnected. I hope that these issues can be resolved soon and that training for the representatives can be initiated to give then the tools to solve the problems that are on the rise. I always try to end my complaints on a positive note: I believe most of these issues are not always the fault of the mail carrier and i know our carrier is doing the best that he can with the job/tools that he has and he is always consistent and pleasant.
-
April 2023 by Yvonne A
Postal workers are GREAT! They are very friendly and work their hardest to get everyone in and out as quickly as they can.
-
April 2023 by MM S
I requested mail box lock change 3 weeks ago still didn’t happen.
-
March 2023 by David Farrington
Eunice was terrific today. She handled my requests with grace and charm. Thanks again Eunice!
-
February 2023 by Jerry Don Quixote
I have been in White Settlement for1 1/2 years, always problems on this route! 3 days in the past week NO MAIL DELIVERED!!!! 14555
-
January 2023 by John Schedler
Not a good location. They don’t abide by hold mail requests and they never ever answer the phone and turn off the ringer so they won’t be bothered
-
December 2022 by kevin bromley
I really like the post office. I always receive excellent service.
