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April 2025 by Melissa Padilla
Jordan is very rude. Acts like it’s an inconvenience to help the customer.
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April 2025 by Mitra Baral
Not good..
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March 2025 by Chanel Allen
After I told them no to all the upsells he pretended like he couldn’t sell me a phone anymore..the system wouldn’t let him. I guess he was just ready to go bc he kept telling me they’re getting ready to close lol..
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March 2025 by lee Emery
Did not solve problem when I got home, called tech they fixed the phone. Waisted time
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February 2025 by Blake Taylor
The manager Alan was awesome! Great customer service great team Verizon has In Place there.
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February 2025 by Dustin S
One of the best Verizon stores I’ve been to! Not a franchise location
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December 2024 by Jason Parvey
Store was well staffed, was in/out in less than 5 mins. Best experience I’ve had at a store like this.
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December 2024 by Willard Eley
The associate was very rude and unprofessional when informed of my situation. They did not answer any questions
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December 2024 by Erin Vaden
I knew when I walked in the door that Jordan(female) was going to be unfriendly. Absolutely nothing about this women is customer service related. She should not work with public.
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November 2024 by Thomas Hoyt
Been with Verizon for 12 years and no issues… and now they have the audacity to tell me they have to do a credit check in order to add a line to MY plan… they never needed this before when I’ve added MULTIPLE lines in the past…
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November 2024 by jamain s
Alan the manager was on his phone while we needed assistance and the customer service here is crazy bad.
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October 2024 by Jessica Cooper
I love Verizon
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October 2024 by CR Ryan
Zy was great, gave me excellent customer service. Helped me with an order that wouldn't complete online and duplicated it in-store to get me set up. Thanks a ton!
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October 2024 by Andrea
Oyla is my fave. She always has tried to help me the best way she can 🥹♥️ even though I love Olya I regret getting service with Verizon. My bill is 500 somehow, even though it was just 200 , it’s constantly changing like that and it’s very alarming . Like how did it just go from that to that? It’s like I’m being overcharged every month. Then they promise you a credit that you never got because they end up charging you for it I guess… ☹️ I’m broke broke trying to constantly pay these 3 phones. It’s exhausting and nobody cares. They just make up a break down when you call customer service . Even when you make a payment plan they cut off your phone and you have to call a million times to convince them to reinstate your service and as if not being able to pay it , hence the arrangement wasn’t enough… they add another fee on top of that I guess. The audacity of all this and nobody warns you but why would they huh. Sales
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September 2024 by Tyler Morrison
will send you away from the store without properly activating your phone
