-
March 2024 by Jose Moran
Inefficient and Frustrating ServiceI had a very disappointing experience with this Walgreens pharmacy while trying to confirm the availability of a time-sensitive medication. Unlike other Walgreens locations, the staff here insisted that only my physician could inquire about stock levels directly with the pharmacist, complicating what should have been a simple process. This unnecessary hurdle significantly delayed my access to crucial medication, suggesting a lack of consideration for customer needs and urgency.
-
March 2024 by Terry Mortimer
This pharmacy is the worst. For the love of god, please get more competent people.
-
March 2024 by lindsey zamarripa
Veronica is extremely rude every single time we come to this location. She is not even slightly helpful in any situation. Save your energy and go somewhere else just to avoid her.
-
February 2024 by Alejandra Mendoza
Pharmacist Ha was so kind, patient and professional.Unfortunately they don’t take my new insurance, however she let me know how I could find a coupon to get it the cheapest possible. I really appreciate her customer service. Thank you Ha.
-
February 2024 by Estellita Rivera
ABSOLUTELY TERRIBLE!!
-
February 2024 by Doyle Huddleston
You normally have to wait 10 to 15 minutes per car in front of you thru drive thru Either they don't have your prescription ready or short. Worst Walgreens ever
-
January 2024 by GTOnly70
Had a prescription called in to this Walgreens (White Settlement) the evening of Dec 28. Went to pick it up on the morning of Dec 29. After waiting behind a single vehicle in the drive thru lane for 25 minutes, I advanced to the window. I was then informed that they did not have my (time critical) medication in stock. I ask if any other Walgreens nearby has it, to which the window clerk basically replied "sorry, can't help you" and waved me off. Not the slightest bit interested in offering a solution (after all, the prescrip was in Walgreen's system). I ended up calling the Aledo Brookshires since their pharmacy is now run by Walgreens. The very helpful pharmacist there (at Brookshires) informed me that they have the prescription and would call the White Settlement store to have it transferred over. A few hours later I had the prescription, thanks to the excellent service at Aledo Brookshires/Walgreens. It's obvious where I'll be taking any future business.
-
August 2023 by Connie Ramirez
This Walgreens is all some they helpede so much just the manager and staff went all out to me my medication that I nee.
-
August 2023 by Micheal Murray
I've been unhappy with my current pharmacy, so I had my doctor send in one of my ten prescriptions to this location. Mistake. They've had two chances to fill this prescription and both times they've been out and made no attempts to let me know.Over the weekend after not hearing from Walgreens I went in and they informed they were out but would have it on Monday, Tuesday at the latest. I was then asked for my phone number so they could let me know when it comes in.So imagine my surprise, when Tuesday came and went with no contact. I just went in to check and they're still out of stock with no explanation for lack of contact or when I could expect my medication. "Must be on back order" she said.I will not be returning.
-
June 2023 by TamTam Renee
The pharmacy staff here is awful! I was at the consultation window waiting to pick up a prescription and so many staff including the pharmacist just looked at me and walked on by. I’m going to try and avoid this location.
-
June 2023 by C K
The pharmacy is the absolute worst. The pharmacy employees have the worst attitude as if they’re there against their will. The employees they put at the counter always have dirty scrubs. It looks gross. The thought of these people handling my prescriptions is unappealing. Kimberley is especially rude. Go to CVS, Walmart, or Albertsons across the street instead.
-
April 2023 by G S.
I've been coming here for 14+ years. The employees are always very nice, but the pharmacy needs MAJOR help. They are always so slow and have the longest lines - inside and in the drive thru. I just finished waiting almost 30 minutes in the drive thru line. I think I'm going to start getting prescriptions elsewhere. It's been slow for years, but just continues to get worse.
-
April 2023 by Tina Hamilton (MsDeUni)
Told it would be 10 min to get scripts finished. Wait, then asked if I would go to the back of the line to have scripts filled that they have had over 24 hours. I am not sure who is managing the pharmacy but this is the 2nd day in a week that I have hat do water longer that 30 minutes.
-
April 2023 by Jamie Schultz
Worst customer service I’ve ever experienced trying to fill prescriptions. There are lots of other pharmacies, pick one of them!
-
February 2023 by Charlotte Mann
So spoke to Walgreens in Weatherford Texas where I always get my prescription. They told me they were OUT and to pick up in White Settlement that this location HAS the medication and they will send over the request. I drove to White Settlement and the drive thru lady tells me the can't NOT fill my prescription and that Weatherford Walgreens doesn't know what their talking about. I let her know the lady went over several locations and told me I'm sending it over just pick up there and they want me to get a whole new prescription to pick up here. So with NO solution all I am getting is a sorry. So I can request a new prescription but no guarantee the pharmacy it's sent to will have it and this will go around and around with again NO solution. Now I can't get my medicine and no one can tell me what to do. This is why people get sick and die cause NO ONE at these pharmacies care!!!