Walgreens, a well-known pharmacy chain, has received a mix of reviews from its customers. The service in the pharmacy is generally praised, with customers highlighting the excellent customer service provided by employees like Violeta and Billie, who went above and beyond to assist customers. The pharmacist, Ha, was also commended for their kindness, patience, and professionalism. However, some customers have experienced issues, such as difficulties with using digital cards and long wait times at the pharmacy. The closure of one of the drive-thru lanes has also contributed to longer wait times. Despite these challenges, the photo center at the White Settlement location received high praise for its efficiency, customer service, and patience, particularly from a customer who worked with Alysa to get the right size photo for a visa application. Overall, Walgreens seems to provide a mixed experience, with excellent customer service in some areas, but room for improvement in others, such as reducing wait times and ensuring a seamless experience for all customers.
Many staff members there are nice but Lisa is rude and impatient. She should not be working in customer service but maybe in the back of a warehouse where she does not have to interact with anxious patients regarding their medicine! No empathy, more like a robot! “Like I said..” is not a good way to start an... read full comment
May 2026
I wanted to leave a review for yaddiel. Truly amazing very helpful, compassionate and just in general great service !!!! This guy should be the general mananger if he isn’t yet !!!
May 2026
Yaddiel helped me out with my passport photo today and made it extremely easy and fast!
