Aloft Frisco is a hotel that offers good value, with clean rooms, friendly staff, and convenient amenities such as onsite food, snacks, and a lobby bar. The rooms are generally comfortable, featuring dark curtains for a good night's sleep and daily re-stocking of essentials. Guests appreciate the amenities like a pool table in the lobby and the overall cleanliness of the property. The staff at the front desk can vary in friendliness; some guests found certain staff members to be stern or overwhelmed, which impacted their overall experience. The hotel has some maintenance issues, with reports of broken items in rooms, a loud air conditioner, and a dirty lobby bathroom lacking soap. Wi-Fi connectivity is often poor, with slow download speeds that can be frustrating for business travelers. The pool was mentioned as being closed during a stay, and some guests noted that certain areas and facilities could be better maintained. Overall, Aloft Frisco provides a comfortable stay with good value, but improvements in maintenance, staff friendliness, and internet quality could enhance the guest experience.
Kangela has amazing customer service qualities!! Thanks for being so informative and very kind... 😃
December 2025
Honestly whoever worked the night shift on December 17/18 couldn’t have been more kind and helpful. I was having a tough day and she went well out of her way to help me feel at home. Need more of this. TY stranger!!
December 2025
I can say the room was pretty good only thing which concerned me was the shower area that was glass shower partially visible from the room it’s not complete opaque so that is my reason to deduct one start from my review .
Property Amenities: Billiards or pool table, Multilingual staff, Express check-in, Picnic area, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Fireplace in lobby, Laundry facilities, Bar/lounge, Business center, 24-hour front desk, Newspapers in lobby (surcharge), ATM/banking, Limo or Town Car service available, Concierge services, Wedding services, Snack bar/deli, Luggage storage, Dry cleaning/laundry service
