First Rate Financial LLC has received highly positive reviews for its professional and dedicated staff, particularly highlighting the efforts of loan officers such as Tawna Cox, Andrea Freeman, and Jenny. Customers appreciate the knowledgeable and friendly service, which makes the often stressful mortgage and home-buying process much easier. Tawna Cox is praised for her clear communication, patience, and positive demeanor, consistently responding promptly to questions and providing exceptional customer service. Her professionalism and personable approach help clients feel confident and supported throughout the process. Andrea Freeman is recognized for her friendly, professional manner and her thorough guidance, especially appreciated by first-time buyers who felt well-informed and reassured. She carefully explained all paperwork and helped find favorable rates, making the experience smooth and stress-free. Jenny stands out for her persistence in securing the best rates and her responsiveness to calls and emails. Her creative, engaging communication style has made the process enjoyable, and clients highly recommend her for her dedication. Overall, First Rate Financial LLC is seen as a reliable, customer-focused company that offers expert advice and support for homebuyers. Their staff’s helpful attitude and commitment to service turn what can be a stressful process into a positive experience, earning high praise and strong recommendations from satisfied clients.
Chad Lemons at First Rate Financial was fantastic to work with. He helped me secure a great rate on my personal home loan and made the entire process easy and stress-free. Quick responses, knowledgeable, and an overall great guy. Highly recommend.
January 2026
Danny Knight was great to work with. He was helping his buyers on the other side of the transaction and was great at jumping on the phone and being responsive while he navigated us all through some rocky waters. As a realtor who does this full time, I would definitely want to work with him again!
November 2025
Working with Andrea was a blessing! She was patient and went above and beyond to make sure I was well informed. I would recommend her over and over again if I can!
