H-E-B Pharmacy is a trusted source for all routine childhood and adult immunizations and a provider for the COVID-19 vaccine. It was ranked number one in customer satisfaction for supermarket pharmacies for the third year in a row. Customers report it is a great place to shop and have a great experience. Many find it a consistent shop with great brands, local flavors, good prices, deals, and quality items like sushi, premade sides, and their own brand of diapers. Regarding the pharmacy service specifically, customers call it one of the best experiences. Individuals at the pharmacy are super helpful with a kind demeanor. The service is quick and efficient. For those transferring prescriptions, the pharmacy efficiently handles the process and has insurance records ready, making it easy to be in and out quickly. The health and safety of customers is a top priority. The store itself is big. Some customers note the floors and aisles can feel crowded with many employees stocking, pulling orders, and managing pickup, alongside other activities. While most experiences are very positive, some advise checking receipts as price tags in produce may occasionally not match the price charged, though management will refund the difference.
This is my first time using H-E-B pharmacy and I was shocked at how quick the service was and how efficient. How do you transfer my prescription over to H-E-B and they had all of my insurance record so I didn't have to repeat anything or give them a card. That made it so easy as I was in and out quickly!
April 2025
Always a great experience. Friendly atmosphere. I love the drive through BBQ. My child loves the Buddy Bucks machine. I do wish they would get more race car carts, that would be nice.
December 2024
H‑E‑B often places signage nearer the item that is not on sale. So people will accidentally buy the more expensive item. In the pic the turkey on the right was on sale. A mgr agreed it should be fixed but they did nothing to it through Thanksgiving.
