H&M provides excellent customer service. The store has great prices on kids clothes and a kids' sale. It is clean and organized, making for a nice shopping experience. H&M also has a recycling program that gives 15% off when bringing old clothes. However, the men's clothing section has limited sizes, particularly for larger sizes. Face masks are required upon entry in US stores.
Another store my kids live to shop at. The deals here are great. Needed clothes for the kids and found some great sales! We're in and out fairly quick. Big selection. Lines were not long either. Got myself some things too.
July 2026
Red headed manager flawlessly exchanged my dress with broken button for another one. Friendly staff and helpful. Wish there was an H&M in Firewheel mall near me!
December 2025
Kind of crowded and had to wait a while for dressing room as wells as the billing line. Choice of clothes is pretty good compared to other stores is Dallas
