“Tyler is SO helpful at Lowe's Frisco off Preston. We described the issue we have regarding the bathroom vent. It was supposed to be a simple project. We spent quite a bit time at Lowe's competition at first but it took a lot of time to find people for help; once we found someone it took a lot of time again to see if a solution can be rendered. We should've just come to Lowe's because people here knows their craft. Tyler helped us right away along with Doug. They BOTH helped us tackle the issue and helped us overcome the hiccup in God-sent speed. Thank you so very much, Tyler, Doug and the entire team at Lowe's. We appreciate y'all.”
“THIS REVIEW IS FOR AMY (IT'S NOT FOR THE STORE OR COMPANY). Amy is amazing! She is determined to help customers and troubleshoot issues, all while being very sweet and kind.
Today, after a debacle with the delivery (set up through DoorDash by Home Depot), the delivery driver texted me and told me to cancel my order because it wouldn’t fit in his vehicle. I refused and told him to leave it at the store. I was already frustrated that Home Depot didn’t ensure a large enough vehicle was requested to pick up and deliver a very large, assembled (not in a box) 3-burner propane grill, as if any Dasher could pick it up and put it in their vehicle. Then I received untrue texts and emails from Home Depot, which only added to the confusion (really, Home Depot ?!?).
Despite being busy, Amy went above and beyond to coordinate everything so my son could come pick it up with his truck.
I hope someone who sees this recognizes Amy for who she is and what she does. I’ve interacted with her before in the store, and she is always absolutely wonderful!”
“I couldn’t be happier with my new iron and glass door. I had been searching for a long time for a high-quality door and knew this company had been in business for years, so I finally decided to go with them—and I’m glad I did.
Since the door was custom built, it took about five months, but Jim, the sales representative, was great to work with throughout the entire process. They kept me updated every month on the progress and when to expect completion, which I really appreciated.
The installation team was professional and did an excellent job. In my opinion, installation is the most important part, and they handled it perfectly.
If you’re looking for a top-quality door and professional service, this is the company to choose. You might pay a premium, but you absolutely get premium quality and service in return. Highly recommended.”