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December 2023 by Carri Nugent
Best customer service experience received in a very long time, even longer during a holiday shopping season. Monte was AMAZING!
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October 2023 by Malilah Ming-Yue
Great experience the lady was amazing she helped me out with some shoes for my 2 year old I think she was working by herself but she was very patient
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August 2023 by Carol Hall
Went back to school shopping for my 3rd grader! & had the best experience with Lauren!!She was very friendly, kid and helpful with everything and super sweet to my kids She is awesome and I will go back to see her!
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August 2023 by Brennen Vachon
The team was so helpful! Lauren especially caught my attention with her personality and kindness! I will be back to come and see her for any of my kid shoe needs.
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August 2023 by Alex Kiefer
I stopped by and glad I did.Lauren helped me find the perfect gift for my nephew!
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June 2023 by Andrea Patterson
Worst service ever and they will never have your size ever! They’re too lazy to go check the back!
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December 2022 by Nika
I ordered online to pick up. The process was so convenient. When I got to the store I was greeted immediately. It did take a few minutes to get my shoes but it is a busy time so that was no issue.
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September 2022 by Evin Fahey
I ordered 6 pairs of shoes for my girls. I received 1 pair. Customer service put me through the run around for weeks and then said they wouldn’t do anything. No refund or reshipment. Never shopping here again.
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August 2022 by shayna carter
This location is trash.....consist of young adults that hate to be at work. I had to ask this light skin black girl with a little pony tail puff for help.. She looked at me like I was crazy for asking..like trick you work here don't you...smh then brought out the shoes and threw them on the floor. My 7 year old has more sense than she did. I rather there be no employees and I come in and pick out the shoe sizes I need, ring myself up and leave...
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April 2022 by Mrs G
Great products and even better customer service!!
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December 2021 by Crystal Jones
Unprofessional and wouldn’t process my refund because it was 5mins before closing. They were still open and had 2 other customers in the store trying on shoes. Called ahead of time and told her exactly what time I would make it and asked if they would be able to assist me and she said yes. Then when I got there she said no since they getting ready to close.
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August 2021 by 244ajv
Kid Zania is great! Perfect concept! Kids work and spend their money in shops and learn about things too. It’s a mini city run by kids.
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July 2021 by Sightseer757427
Prior explanation is SEVERELY lacking on what is offered for age groups. My grandson was so excited to go inside the airplane…too young, “rock climb” too short, construction course too small. Because he couldn’t do things my granddaughter’s felt bad so she didn’t do them either. Was encouraged to get the Pazzport…total wast of $30. Adults have to pay $15 a piece to do nothing. I wasted $100 and we we there for not even an hour and did one activity. Will actively discourage others from going here.
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July 2021 by Alexandra Gorman
Great products and even better customer service!!
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June 2021 by Elenasofia5
Depressed workers and bad attitude. Not interested in be part of the experience. If your kid is not 6+ years old, don't waste your time going there. Most places are close, the ones are open , are under staff employees have that " go home" look. Taking in consideration that was a non crowd day, the delay for everything was ridiculous. Not once we feel welcomed or recognized. I looked around and everybody looks confused and not enjoying themselves. Kids cutting in front of others and the staff indiferent to any disturbance. There was a woman, I think her name was Dall, at the firefighters, rude and sarcastic. Mean with the kids. Overral, the concept is good, but the dinamic, administration, coordination, staff, organization and pleasant psicologic experience for kids and parents belong to a third country standards. If you would like to test your stress level and how much abuse your kids can handle without break in tears , this is your place!