Journeys Kidz provides excellent customer service, with staff members like Monte and Lauren praised for their friendliness, patience, and helpfulness. Customers appreciate the welcoming atmosphere, especially during busy holiday seasons, and highlight the staff's kindness and willingness to assist with shoe selections for children of all ages. The store offers a convenient shopping experience, including an efficient online order pickup process. Overall, visitors feel valued and well cared for, making Journeys Kidz a go-to destination for kid’s shoes and a friendly shopping environment.
Best customer service experience received in a very long time, even longer during a holiday shopping season. Monte was AMAZING!
October 2023
Great experience the lady was amazing she helped me out with some shoes for my 2 year old I think she was working by herself but she was very patient
August 2023
Went back to school shopping for my 3rd grader! & had the best experience with Lauren!!She was very friendly, kid and helpful with everything and super sweet to my kids She is awesome and I will go back to see her!
