Lucky Brand is a store known for its stylish jeans and friendly customer service. Shoppers appreciate the helpful and patient staff, especially Cesar, who goes above and beyond to assist customers with finding the right fit and handling any issues. Many customers praise the jeans for their comfort and stretch, making it easy to eat and feel good in them. The store offers a variety of sizes, although some find inventory management challenging for smaller sizes. Customers often leave with more items than planned, thanks to the staff's assistance and the store’s promotions. The staff’s support extends beyond just fitting, as they are quick to help with things like retrieving left-behind items, demonstrating genuine care. Overall, the store provides a positive shopping experience with excellent customer service from employees like Cesar and Roberto, making it a recommended place for quality jeans and friendly help.
Excellent support from staff but inventory management remains a challenge for items in the lower end of the size spectrum. Perhaps the lesson here for customers is to "sculpture" ones physique into one of the more commonly prevalent sizes. Note to myself: exercise, exercise and exercise.
February 2024
great products and great prices. limited help store busy. Can't complain holiday season. still a great store.
May 2023
Left with two pairs of jeans. All signs said 49.99.My 1st pair was 100 and the second pair 49.99....
