Macy's is a well-known department store with a long history dating back to 1858. It operates over 740 stores across the country and also offers online shopping. The Macy's at Rogue Valley Mall features a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select locations. Shoppers note that Macy's has improved over time, with many appreciating the variety and quality of merchandise. The store often has sales, especially marked as "last call," but items bought on sale may not be returnable, so trying on apparel before purchase is recommended. The staff generally provides good service, with some sales associates offering helpful recommendations on clothes and skincare. However, long lines at checkout and a lack of staff assistance in departments have been mentioned as minor issues. Overall, Macy's is considered a nice store with a good selection, friendly staff, and a convenient shopping experience.
I like Macy's but was a little disappointed in the plus size selection of products. It was a very small section of the store. I was able to order some things online but prefer to visit a store to see in person what I'm ordering. Do better Macy's.
February 2026
Lovepreet in the mens sport coat department was a great help to me. She took my measurements, and helped me find a great fit for my upcoming business photos. I will be returning there for future professional clothing needs.
December 2025
Macy's Rack customer service is no good, 2 stars.But I went also to Macy's to Stonebriar Mall and they are very helpful.
