JCPenney in Frisco, TX is a well-established store known for offering a wide range of products, including clothing, home essentials, beauty items, and accessories. Customers appreciate the variety of brands available, such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, which provide style, comfort, and good value. The store often features sales and promotions that help shoppers find quality items at affordable prices. The store’s layout is organized, making it easy to find what is needed. Many customers feel safe shopping at JCPenney, especially noting the cleanliness and sanitization efforts in the salon. However, some issues affect the overall experience. Customers have mentioned limited open registers, leading to long waits and frustration. There are also concerns about shopping carts being improperly distributed, with carts being used by staff and not readily available for customers. The attitude of some cashiers has been described as unfriendly and unhelpful, which can detract from the shopping experience. Despite these drawbacks, shoppers value the store’s selection, affordability, and friendly service in certain areas, making JCPenney a popular destination for style, quality, and value since 1902.
Big parking lot, excelent attention, clean all store, good deals and excellent quality
May 2026
Went in for the towel sale and a wonderful young lady names Shannon helped me pick the perfect towels. Very happy with my purchase
May 2026
Prices are decent if you have a coupon or find the right size on clearance. Employees are 50-50 split between rude and helpful. Long lines, with no effort made to reduce the wait. They don’t enforce the line and let people walk right up in front of you from the side.
