NAPA Auto Parts is dedicated to providing its customers with the quality auto parts they need quickly, safely, and conveniently. With over 6,000 NAPA stores and 16,000 NAPA AutoCare centers, the company is well-equipped to serve the greater Frisco area. Customers can order parts online, take advantage of curbside pickup, or shop in-store, where they'll find knowledgeable and helpful staff ready to assist. One customer, who had damaged the wind-gate on their pickup truck, was impressed by the service they received at the local NAPA store. When the dealership quoted an exorbitant price for the replacement part, the customer was directed to NAPA, where an employee named Dylan went above and beyond to temporarily fix the issue at no cost, allowing the customer to drive home safely. Other reviewers echo this sentiment, praising the NAPA crew as "top-notch" and noting the "no-nonsense" approach, with fast turnaround and no unnecessary upsells. One customer was able to get a warranty battery replacement within 15 minutes, while another highlighted NAPA's selection of specialized tools. Whether you need basic maintenance items, specialized parts, or expert assistance, NAPA Auto Parts is consistently described as a reliable and customer-focused destination for all your automotive needs.
Very friendly, professional and helpful employees. When you call, they don’t leave you on hold 20 minutes.
July 2025
Being a former NAPA employee I was pleased with my visit and happy to chat with a few employee's that I know. But unfortunately I wasn't able to find in store what I needed and that's why I'm getting a 4 star rating.
January 2025
Very professional group and go above and beyond to help their patrons.
