PetSmart is the world’s largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet all pet needs. It provides a wide selection for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours, and many locations offer services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The store layout is convenient, especially the dog toy aisle, which is well-organized and has a great selection. Staff members are helpful and friendly, providing excellent customer service, whether assisting with curbside orders or in-store shopping. PetSmart also offers grooming services, with positive feedback on the quality of grooming, and training classes where dogs enjoy practicing commands. However, some customers have expressed frustration with inventory issues, noting that certain items like feeder insects are often dead or out of stock. Overall, PetSmart is a comprehensive destination for pet supplies and services with friendly staff and a variety of offerings.
I went in today and had a wonderful experience. I came in looking for medicine for my dog, I was a little confused and the associate Aubrey came right over and helped me so much!! Thank you petsmart
April 2026
I visit PetSmart regularly to get pet supplies for my pup. I have also taken him to get groomed there as well.
February 2026
This review is for Lisa the trainer! Wowee, she was so patient, so kind, and so easy to work with. When my baby dog came in she couldn't walk on her leash at all- were talking tangled mess! Lisa has taught her how to walk on a leash and to stay! She's a game changer.