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May 2024 by Anisha Jamal
The groomer was very good and she took very well care of my pet Fluffy Jamal
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May 2024 by Ashad Lindsay
Not the best grooming experience. I could have taken my dog to the vet for better cut than this!!
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May 2024 by Trudy Byrns
Dog grooming. They do a great job’
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April 2024 by 2B
Straight locked the door on me with a 5 week old sick kitten in my arms at 7:58PM when they close at 8PM. Real nice.
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April 2024 by John Coyne
Need to post on the website to get the nails trimmed you need to have full vaccinations provided it is not listed on there
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January 2024 by Sa B
Love the floorplan of this location. It is easy to find what I'm looking for. Especially the dog toy aisle, they have the best selection of dog toys and it is displayed well. Staff is always helpful, too.
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January 2024 by Saeid Forootan
I entered this Pet Smart with the intention of purchasing some fish, only to be confronted by a disheartening scene. The aquariums, once expected to showcase vibrant aquatic life, were instead marred by filth and pollution. Disturbingly, the fish within these enclosures were languishing, their health visibly compromised. It became evident that what I initially perceived as a place for acquiring aquatic pets had transformed into a distressing environment—a veritable site of torment for these delicate creatures.
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January 2024 by Olga Panich
OMG! Take care of the animals! Dirty place. Bunch of dead fishes, discussing aquariums.
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December 2023 by Leonardo Palma
Sad to lose a customer that’s been going to you guys for years,Cal a groomer don’t use her she’s very picky, Lola my Maltese has been going to groomers at PetSmart her whole life for 5 years.Cal groomer at west frisco last grooming appointment stated Lola was super active might need something to relax.Let’s move to today 12/14 grooming and Cal got selected to groom Lola.Lola has a clapsed trachea. It makes her cough and grunt in her throat.Well they decided the manager and Cal at petsmart decided to quarantine the area and stated she might have kennels cough ? and they will not see her. I explained to them it’s her trust, she just got scene two days at Banfield. Sad last time I’m taking my dog to petsmart!!I called banfield and spoke with their manager as well and she knows Lola and knew about her cough. She stated no it’s not kennels cough.
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December 2023 by Paul Klemm
Great place. No issues.
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November 2023 by Kristina Wardlow
The fish tanks were horrible. I am traumatized by what I saw. All the fish were swimming away from the filter trying not to get caught and would have their fins and scales ripped off by it.:(
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November 2023 by Nicole D
I wanted to check out some fish for a possible fish tank I’m looking into. Anyways what I seen was absolutely horrible and I hope no children have to see dead fishes piled up in the corner of the fish tank. The store smells absolutely horrible. The cats look miserable. The fish abuse that is going on needs to stop! Absolutely horrific. The fish tank is disgusting and then go make it worse they have living fish swimming with dead fish. These are living creatures and absolutely should not be allowed!
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November 2023 by Alex Crowder
I had my dog groomed yesterday. The store was conducting training for new groomers. They did a great job with my pup. Kamryn excellent job on the hair trim. Thanks a lot.
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November 2023 by Miranda Mckay
Smaller than most pet smarts. Prices are alittle steep but convenient location.
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November 2023 by Lawrence Watts
It's fine
