Verizon's store in Frisco is known for its excellent customer service and knowledgeable staff. Customers have praised the team, highlighting individuals like Carl and Regina for their world-class support, making experiences comfortable and educational. Amy stands out for her empathy and problem-solving skills, especially with port-ins, helping resolve issues that others could not. Christian is recognized for his patience and thoroughness in assisting customers with phone upgrades, ensuring they find solutions that fit their needs and budget. Alyzza has also received accolades for quickly resolving ongoing issues with phone replacements, earning her a reputation for efficiency. Verizon offers convenient services, including in-store appointments, online orders with options for pickup or delivery, and a welcoming atmosphere that helps customers feel at ease. With a dedicated team committed to providing exceptional care, Verizon is a reliable choice for mobile and internet needs.
Great staff that is quick and knowledgeable! Makes what would normally be expected to be a bad situation and makes it s great one. Great job team!
March 2024
Make sure you go and see Carl. I received World class service from him from the beginning to the end! I was not asked to write a review which definitely made me want to write one.
January 2024
I was greeted and helped immediately, will be back!
