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December 2023 by Mcm Mcm
The customer service in this store is exceptional . Daniel goes above and beyond to make customers feel so valued. Best UPS store .
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December 2023 by Mars Carl
The majority of employees at this store are fantastic and friendly, providing excellent service. However, there is one individual, known as Jxxx, who may express disapproval if you drop heavy items and ask you go to other store, which can be a source of discomfort. Probably this J is the owner of the store?See attached name card, that guy wrote his name on the card as Jxxx. Full picture of the name card is available if any doubt.
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December 2023 by Karla Martin
The manager and staff are FANTASTIC at this location! Always friendly and helpful! We’ve been coming g to them for years and I am so lucky that these folks are always there to take care of me! Keep up the great work-we appreciate all you do!
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December 2023 by Stephanie Fry
Just wanted to forewarn everyone that they charge $4 for ONE color print flyer. Even if it’s black and white, that’s been emailed to them they “have to charge” computer usage which is $3 + however many print outs you have.One employee said one thing, management said another. At that point, I didn’t care about the $3 anymore but the principle and paid and left during my lunch break.Either way, just wanted to let the community know
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October 2023 by aliminator
Dropped off a USPS package at this UPS location and it has not been scanned in 6 days now. I am assuming it's lost. Have been dropping off USPS packages at other UPS locations and never had any issues.
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September 2023 by Mukul Waswani
Overall, convenient, helpful & seamless in their services (of course depending on the visiting hours and which associate helps you).
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August 2023 by Johnathan H
Every time that I have been there, and for different reasons, I have had a great experience! Pam is always so sweet, quick, and helpful. Highly recommended!
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August 2023 by Cheyenne Stephens
This is my go to for any services and the easiest places for my Amazon returns. Darcy is incredibly helpful as well. Amazing customer service!
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August 2023 by Brittney Lynch
Pam and Prie were amazing and were very sweet! Will be back!!
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August 2023 by Lori Manwill
Darcy was very helpful and very efficient.We are from out of state and needed to get a form notarized then sent back to finish up a project. She was great
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August 2023 by Janet
Shipped overnight package yo New Mexico. Package was NOT delivered until afternoon the next day. Disputed charge on credit card. I was then told by UPS that I committed insurance fraud by disputing the charge. My credit card was charged AGAIN. Then I received an insurance check from them for $20 less than charges. UPS REFUSED the dispute. So I have been charged twice for an item not delivered on time and only received a portion of the first charge back. UPS is STILL refusing the dispute credit. I could not give review unless I gave them one star. That star is not deserved.UPDATE 7/31/2023 - Priti contacted me from The UPS Store #6650. She was polite and courteous and wanted to resolve the issue, which she did. This was an issue with UPS Management, not the store and Priti took the initiative to make it right. Credit was issued as promised. UPS Management needs to see this as an example of customer service.
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August 2023 by Yogesh Patel
Quick. Efficient. Wonderful customer service. Had 10 people ahead of me in a line. Got done in 15 minutes. Priti was great at multitasking and amazing customer service. Thanks.
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August 2023 by Janet Morris
Shipped overnight package yo New Mexico. Package was NOT delivered until afternoon the next day. Disputed charge on credit card. I was then told by UPS that I committed insurance fraud by disputing the charge. My credit card was charged AGAIN. Then I received an insurance check from them for $20 less than charges. UPS REFUSED the dispute. So I have been charged twice for an item not delivered on time and only received a portion of the first charge back. UPS is STILL refusing the dispute credit. I could not give review unless I gave them one star. That star is not deserved.UPDATE 7/31/2023 - Priti contacted me from The UPS Store #6650. She was polite and courteous and wanted to resolve the issue, which she did. This was an issue with UPS Management, not the store and Priti took the initiative to make it right. Credit was issued as promised. UPS Management needs to see this as an example of customer service.
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July 2023 by ted Lu
The best ups store I’ve seen. This is my first time at this location. There is a line of about ten customers most of which holding a box of amazon items for return shipping. The line moves pretty quickly and they work hard and efficiently. No charge for taping the box or for packaging. Very friendly and helpful. Thanks
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July 2023 by Joseph LaValley
A+++ Highly recommended!!Had a large-volume print job (1000s of pages) and needed it back basically right away. And WOW, did they deliver! Excellent work, truly GREAT customer service, and all at a competitive price.
