AutoZone on Broadway in Galveston, TX is a leading retailer of auto parts and accessories. The location receives high praise for its exceptional and outstanding customer service, with many customers calling it the best in the business. The entire team is described as amazing, friendly, welcoming, super attentive, understanding, and patient. Staff members are noted for being honest, transparent, knowledgeable, and ready to help. Specific services highlighted include staff helping to replace bulbs in headlights, running diagnostics on a check engine light, and providing valuable advice on vehicle maintenance. Employees are commended for going above and beyond, taking time to explain things thoroughly, and even showing customers computer screen results. The crew's efforts have saved customers money and provided significant relief. Many reviewers are long-term, loyal customers who highly recommend this AutoZone location.
Ms. Latoya was great. After Mr. Freddy, whom was very professional, confirmed that the battery was the issue, Ms. Latoya performed another diagnoses and the alternator also needs replacing. Thanks AutoZone.
March 2025
Latoya was very helpful and has great customer service!!!!
February 2025
I was a bit taken aback when the staff decided they could just break off the ring from a gas cap because my truck couldn’t accept the plugs it came with!
