Chase Bank provides checking, savings, and mobile banking services. Reviews highlight excellent branch staff and service. Multiple customers report awesome and very nice experiences, often noting quick and helpful assistance to solve account issues. Staff members are described as going above and beyond, showing empathy and patience. They are great listeners who offer direct, no-nonsense help and give good advice, walking customers step by step through processes. The service is noted as efficient, with one issue resolved in about 30 minutes. These positive experiences leave customers glad the branch is part of the neighborhood and impressed with the service received.
For some reason this location seems to have constant issues with the drive up ATM's. Mostly it tends to be a touch screen issue, they just won't respond to your touch. So hit or miss best of luck.
August 2025
Friendly and courteous staff. Quick service. Two ATM lanes.
August 2025
Horizon Bank handicap access would be kinda difficult to me, I'm not in a wheelchair
