Chase Bank provides checking, savings, and mobile banking services. Reviews highlight excellent branch staff and service. Multiple customers report awesome and very nice experiences, often noting quick and helpful assistance to solve account issues. Staff members are described as going above and beyond, showing empathy and patience. They are great listeners who offer direct, no-nonsense help and give good advice, walking customers step by step through processes. The service is noted as efficient, with one issue resolved in about 30 minutes. These positive experiences leave customers glad the branch is part of the neighborhood and impressed with the service received.
I walked in needing help with a reset on my account. I was able to get help quick but the customer service wasn't so great. The teller was rude she spoke to me in a mean tone , as if she knew me on a personal level. Id come back to this location, but id make sure to wait for a different CSR.
August 2025
Friendly and courteous staff. Quick service. Two ATM lanes.
August 2025
Horizon Bank handicap access would be kinda difficult to me, I'm not in a wheelchair
