Firestone Complete Auto Care in Garland is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The location offers comprehensive solutions for every make and model, with services like oil changes, brake inspections, and urgent puncture repairs. The staff is frequently described as amazing, wonderful, extremely courteous, professional, friendly, exceptionally kind, patient, and hardworking. Reviews highlight that the team goes above and beyond, providing great and highly recommended service. Customers note feeling at ease, not taken advantage of, and appreciate the staff's effort to explain warranties and accommodate specific needs, even with children present. The place has improved greatly, providing reliable and affordable auto care to get customers back on the road.
Great place to get work done. I have been several times. Last time they told me that there was an extended warranty on an expensive repair, I had it fixed at the dealer, which would have cost me over a thousand at this location. Though they didn't get my business, I would definitely come back if I needed anything else.
June 2024
Kacie put my mind at ease in choosing the right tires for my vehicle and made sure I understood all the warranties before leaving.
I definitely recommend this location based on the service I received from Kacie and her crew.
May 2024
Kacie is absolutely WONDERFUL! As a female I always feel like I’m less likely to be taken advantage of (knowledge and money wise) when a kind woman is up front! Especially when they go above and beyond for you!!! Highly recommend this location ♥️
