Firestone Complete Auto Care in Garland, TX has built a strong reputation for providing reliable and affordable auto care services since 1926. Located at 4570 W Buckingham Rd, the shop offers a wide range of solutions, including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the friendly and professional staff, especially noting the positive attitude and helpfulness of team members like Kacie, who ensures customers understand warranties and feels confident in their choices. The team is praised for going above and beyond, such as staying open late to fix urgent punctures, which helped customers get to the airport on time. The staff is described as courteous, patient, and hardworking, with several reviews highlighting the excellent customer service from the front desk and technicians. Many customers feel at ease, especially women, knowing they are treated fairly and respectfully. The store has recently improved under new management, leading to a better overall experience. Whether for routine oil changes, brake inspections, engine repairs, or tire replacements, Firestone Complete Auto Care provides trusted service to keep vehicles running smoothly and customers satisfied.
Great place to get work done. I have been several times. Last time they told me that there was an extended warranty on an expensive repair, I had it fixed at the dealer, which would have cost me over a thousand at this location. Though they didn't get my business, I would definitely come back if I needed anything else.
June 2024
Kacie put my mind at ease in choosing the right tires for my vehicle and made sure I understood all the warranties before leaving.
I definitely recommend this location based on the service I received from Kacie and her crew.
May 2024
Kacie is absolutely WONDERFUL! As a female I always feel like I’m less likely to be taken advantage of (knowledge and money wise) when a kind woman is up front! Especially when they go above and beyond for you!!! Highly recommend this location ♥️
