PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. The reviews of PetSmart's services are mixed. While some customers praise the grooming services, particularly the work of an employee named Greg, who is described as courteous, loving, and dedicated to providing a positive grooming experience, others feel the grooming services are overpriced and lack personalized touches. The selection and availability of live pets, such as reptiles, also varies between different PetSmart locations, with some stores offering a better variety than others. Customers are advised to download the PetSmart app and to bring someone with firsthand experience in raising the pet they are interested in to get the best advice, as the in-store customer support is sometimes lacking, especially since the COVID-19 pandemic. Overall, PetSmart aims to provide a wide range of pet supplies and services, but the quality and consistency of the experience can vary across different locations.
Nice selection of items for all pets and friendly staff
July 2026
stopped by petsmart to pick up food and a few toys for my dog. an employee helped me find a brand that worked better for my pets needs and answered my questions. the store was clean and organized and checkout was quick. i left feeling like i got everything i needed.
June 2026
Better selection of brand of cat food for my cats .
