Tru by Hilton Garland Richardson is a highly recommended hotel that offers clean, comfortable rooms with great amenities. Guests appreciate the great location, close to many attractions, and the friendly, helpful staff who provide excellent service. The hotel features a pool and spa, both of which are clean and enjoyable, though some guests noted that the spa had too much chlorine. The gym includes a Peloton bike, and there is a guest laundry available. The breakfast is praised as good, and common areas like the pool table and snacks add to the welcoming atmosphere. Rooms are consistently described as clean and cozy, with the third floor being a favorite spot. The staff, especially during overnight shifts, is noted for being kind and accommodating. However, some guests experienced issues with Wi-Fi and cell phone signal, which impacted their stay. Overall, the hotel is seen as a great place to stay for business or leisure, with many guests stating they would return and recommend it to friends and family.
Perfect hotel, always has what we need. Staff is excellent. Kassandra is great and Richard is very polite. We love coming here.
May 2026
Overall, it was a good hotel for the money. My big problem, was that our television did not work. Notified the front disk several times there only solution was for us to move to a different room. We stayed five nights, that should have been enough time for them to get it fixed.
May 2026
Desk cleak was not helpful in getting two rooms on the same floor!
