Optimum

Internet Service Providers
Hours:
1013 W University Ave Ste 180, Georgetown TX 78628

Hours

Monday
10AM - 8PM
Tuesday
10AM - 8PM
Wednesday
10AM - 8PM
Thursday
10AM - 8PM
Friday
10AM - 8PM
Saturday
10AM - 6PM
Sunday
11AM - 6PM

About Optimum

Optimum is a business that provides internet services, including high-speed options. The company has received mixed reviews from customers regarding its services and business practices. Some customers appreciate the friendly staff and the prompt installation of high-speed internet, noting that the service is faster and cheaper than competitors. One customer highlighted a positive experience with a sales representative, praising his patience and knowledge throughout the process. However, issues have arisen concerning the company's billing practices and customer service policies. One customer expressed frustration over unexpected charges and a lack of flexibility when requesting a lower bill due to retirement. They found the billing process complicated and felt that long-time customers were not valued. Despite positive experiences with some staff members, the overall business model has been criticized for potentially driving away loyal customers. In summary, while Optimum offers efficient installation and competitive internet speeds, there are significant concerns about customer billing practices and service flexibility that may impact customer satisfaction.

Most Recent Reviews

More Comments(80)

You May Also Like

Location and Contact