RBFCU - Georgetown
Banks,
Credit UnionsHours:
1209 W University Ave, Georgetown TX 78628 Hours
About RBFCU - Georgetown
RBFCU is a bank that provides a mixed customer experience. While some customers have reported friendly and efficient service, with staff assisting them promptly with transactions like auto loans and mortgage payments, others have found the bank's online bill payment system to be inconvenient, requiring multiple payments for a single bill. The bank's process of handling documents, such as scanning and printing IDs, as well as providing notary services through a video chat system, has been described as efficient by some customers. Overall, RBFCU seems to offer a varied level of service, with some locations and staff members providing a great experience, while others may fall short in meeting customer needs.
Most Recent Reviews
December 2023
Great experience today! Due to traffic I arrived at 4:40- they were due to close at 5pm . I was welcomed with smiles by Jonathan and had help with my auto loan. Thank you RBFCU!
May 2023
If you need to pay large bills online, this is not the bank for you. They will require you to make multiple payments for one bill, or require you to call your credit card company and give them all your banking information. Annoying and not acceptable.
October 2022
We have had several different banks over the years. I can definitely say that RBFCU is by far the best bank we have ever used. At this location specifically, everyone is extremely helpful and friendly!
More Comments(40)
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