“My wife's car was acting up, and she noticed the brakes were not engaging and the ride was extremely bumpy. We are fairly new to the area, so she didn't really know where to go but needed to get off the road before she got into an accident. She saw West Motors and stopped, as best as she could, to have them check the vehicle. Come to find out, both rear shock mounts broke, and the break line was cut by one of them. They were very helpful and gave my wife very solid and good advice. Being that we have only had the vehicle 2 1/2 months, I had to argue with the dealership about them repairing the damages. They finally took responsibility. The guys at West Motor offered to help as much as they could and even offered to tow the vehicle to the dealership. They went above and beyond to help my wife and I out in a very scary and stressful moment. We didn't get any work done there, but they will definitely get my business when the time comes. It's hard to find honest and good people when it comes to auto repair, but we were very lucky to find them at West Motors Service Center.”
“We were driving out Ford F350 and pulling a 40’ fifth wheel Rv heading to El Paso from Galveston. All of a sudden we heard a huge boom and our truck decided it had had enough “pulling” and slowed down. We got off I10 close to Luling on a small feeder road and I started calling wrecker services. No one could help but one referred us to D and G. They said absolutely we can help, came from Gonzalez with two wrecker trucks in no time at all. After arriving, they checked out the engine and said they could fix it in 30 minutes!!! It turned out to be a hose that busted. They towed us to their shop a few miles away and sure enough fixed it! We thought we were going to have to take it to a dealer and be stuck for several days. We were on our way again after only a short time. They were so courteous and did a great service for us stranded strangers! We can’t say enough good things about them! If you’re ever stuck in that vicinity, don’t hesitate to contact them! They were a God sent blessing!!”
“Thank you West Motors,Veronica Tieken was my salesperson got me a great deal helped me and my family out in a very stressful situation, got us in our new vehicle same day very friendly and reliable company all way around five stars.”