CVS Pharmacy® in Granbury aims to make managing health and wellness easy and affordable. Most locations are open seven days a week, offering services like prescription refills, vaccinations, and personal care items. Customers can find healthier snack options, pet toys, and more. The store provides money-saving deals through weekly discounts and the ExtraCare® program, which offers personalized deals and rewards. For convenience, CVS offers same-day delivery and free pickup with online orders, helping busy customers save time. The staff is friendly and dedicated, with many customers praising their excellent service. One employee, in particular, received high praise for giving Covid and flu shots with care and skill, even when procedures can be uncomfortable. Customers appreciate the smooth handling of prescriptions, especially those who travel between locations. The drive-through is popular, especially for pet owners who enjoy the treats given to their dogs. Despite being sometimes understaffed, the team remains friendly and hardworking. Overall, CVS in Granbury provides reliable service, helpful staff, and convenient options to support health and wellness needs.
You can’t call the pharmacy without leaving a voicemail and waiting an hour to talk to anyone if they call you back. All they say is it was up to corporate office to make that decision. CVS does not seem to care about its customers.
June 2025
Lady at the drop off lane was extremely disrespectful. Rolling eye, raising her voice, etc. Learn some manners and how to handle your job with a better attitude towards your customers.
June 2025
The Granbury store has horrible customer service. When I notated this in a review, Cillia Sisson sent me a text asking if she could call me. I said absolutely and gave her my number. That was two weeks ago today. I guess the customer disservice starts at the top!
