Rick's Hardware & Decorative Plumbing is highly praised for its friendly, professional, and helpful customer service. Customers feel welcomed from the moment they walk in, and the organized environment makes even overwhelming projects simple and quick. The staff, including managers and employees, are described as intelligent, knowledgeable, and kind, always ready to answer questions and provide guidance. Rick's stands behind their work, offering reliable installation services and ensuring customer satisfaction. The store is a great place to find a wide variety of hardware, knobs, handles, and unique plumbing fixtures, including antique items and specialty screws. Customers appreciate the effort the staff makes to locate hard-to-find items and their willingness to go the extra mile, often throwing in extras. Whether it's hardware for cabinets, doors, or plumbing fixtures, Rick's is known for its quality products and personal touch. They also provide helpful advice for installation and maintenance, making sure customers have everything they need for successful projects. Overall, Rick's Hardware & Decorative Plumbing is recognized as a friendly, trustworthy, and expert business that values its customers and their projects.
