Boot Barn
Shoe Stores,
Women's Clothing,
Men's ClothingHours:
2503 I-20, Grand Prairie TX 75052 Hours
About Boot Barn
Boot Barn is a business that offers a wide range of boots and clothing. The reviews provide a mixed perspective on the customer service experience. Some customers had positive experiences, with employees like Daisy, BJ, Carolyn, David, and Nadia being described as helpful, accommodating, and attentive. These employees were instrumental in assisting customers with exchanges, returns, and finding the right fit. However, other reviews mention poor customer service, with young employees standing around on their phones. The store's collection of young girls' shirts and belts was also criticized as being poor. Overall, the reviews suggest that Boot Barn provides a varied customer service experience, with some employees going above and beyond to assist customers, while others may not meet expectations.
Most Recent Reviews
May 2026
I went to buy a belt and ending up buying a new pair of boots and a new pair of geans,
April 2026
Place has some very nice stuff. People working there seem pretty nice.
April 2026
Went to get my sons hat cleaned and shaped. From the time we walked in we were greeted my Suzana very polite and great customer service, Kimberly cleaned the hat and Suzanna shaped it. Anthony was on the floor, helped us find some jeans in my sons size. Great customer service and super clean and organized.
More Comments(61)
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