Boot Barn
Shoe Stores,
Women's Clothing,
Men's ClothingHours:
2503 I-20, Grand Prairie TX 75052 Hours
About Boot Barn
Boot Barn is a business that offers a wide range of boots and clothing. The reviews provide a mixed perspective on the customer service experience. Some customers had positive experiences, with employees like Daisy, BJ, Carolyn, David, and Nadia being described as helpful, accommodating, and attentive. These employees were instrumental in assisting customers with exchanges, returns, and finding the right fit. However, other reviews mention poor customer service, with young employees standing around on their phones. The store's collection of young girls' shirts and belts was also criticized as being poor. Overall, the reviews suggest that Boot Barn provides a varied customer service experience, with some employees going above and beyond to assist customers, while others may not meet expectations.
Most Recent Reviews
January 2026
Poor customer service, kids for employees standing around on their phones. Cashier was nice. Poor collection of young girls shirts and belts.
January 2026
DAISY AND BJ WERE AWESOME. THEY WERE MOST ACCOMMODATING. THEY HANDLED MY ISSUE WITH FRIENDLY AND KNOWLEDGEABLE SERVICE AND UNDERSTANDING. BJ AND DAISY BOTH DESERVE A PROMOTION IN MY OPINION.
December 2025
I love boots!! Ask for Sacramento, young man is knowledgeable about all things belts, boots and hats!
More Comments(52)
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