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“I have purchased many suits from this location but last year in December I purchased a black suit and the blazer was defective I finally went back today in April and the store manager Christian was very professional with great customer service skills replaced the item with a big smile. I will continue purchasing my clothes from this location love the service”
“We went in to get a skateboard for my brother and had Trinity helping us. She was so nice and helpful. She did an amazing job putting it together to. My only complaint would be the music in the store was a to loud lol”
“The staff was friendly and helpful. It was probably one of the best customer service experiences I’ve had at an Oakley store. The only
Downside was that they weren’t able to order a certain model Onilne.”
“Great store, helpful team members, prompt to assist when needed.
Appreciate the positive energy too, smiling and cheerful.
Will go back when needed for gifting too in the future, easy in and out location an added plus.”
“Omar was able to help us process exchange for a shirt we have and somehow he spotted that we overpaid for the first time that we should have had the discount; he then advised us that he’ll help process that overpaid amount to be refunded back for us
Omar is a great staff with integrity!”
“I wanted to purchase a jacket that I saw while at the Levi store and forgot to go back before checking out to grab it. I called to see if it was still available and your support team was very helpful in enabling me to purchase it. They put it on hold for me, and I was able to go pick up. I spoke to at least 3 persons, and each one was very kind in assisting me, especially Ms. Priscila.”
“I love the store front, classy, they have the deals, but some are misleading, you have to ask the clerk how much is this quite often. Other than that they have reasonable prices and good items.”
“I had a great experience at Gap today! We had a small billing issue at checkout, but the young lady assisting us was incredibly kind, patient, and understanding. She was very helpful throughout the whole situation and made sure everything was taken care of. As someone who also works in customer service, I really appreciate seeing someone handle a situation so professionally while still being friendly and understanding. Thank you so much for your help and for making our experience a positive one! Thank you, Gap! ?”
“Very helpful staff!! He (do not remember his name) took his time explaining the different sales they had today. The store was clean and well organized. Super easy to find the size and style we were looking for. We already loved Lucky brand, but today’s experience made us realize how lucky we were to have this team working the store!! Will definitely come back for more!!”
“Customer service was everything I needed!!!! We were greeted when we walked in, I always appreciate this acknowledgement. It was a busy Friday evening but the staff were all attentive and available. This is why I shop in store versus online. Two thumbs up to whoever did the schedule and made sure the store was adequately staffed. A+”
“Vivian amazing! Even with it being one of the busiest days of the year (day after xmas) she was patient, kind, very helpful to every customer she spoke with, and helped me decide on a watch.”
“I like this store, but they need to update their phone number, get more locations, have more than one shipment a month, and stop closing during store hours without updating your websites such as Google. People are driving a good distance to get to your store, only to find out it’s closed. That’s their downfall unfortunately. The customers stating they were told they can only do store credit… it literally says that in the store. Pay attention guys, small shops don’t really allow returns with a full refund the way you paid.”
9AM - 9PM
2503 I-20, Grand Prairie
Mens Clothing
“If it weren’t for that new girl that started today, I would be giving this place a one star and I would not have purchased the sales person. She was super pushy, kind of aggressive, very dismissive and thank God for that sweet girl because I found a pair of boots that I love and I do not think I’m gonna be going back to this location. Boot barn has a good selection.”
“I LOVE THIS PLACE!!!!!! Always surprised with new items they have exclusive ? ?
Hope it remains open forever !!
Clerks are kind people !
Although clerks get confused on item pricing…. But I asked why my shorts wer being charged double , clerk was kind enough to fix the error , I personally pay with cash ? ???????”
“I came by the store a week ago to buy my first pair of true jeans and the customer service was amazing!!! Very helpful and thorough in finding what i was looking for i will definitely be back to this location specifically for Isabelle!!!”
“So I never been in here the lady that helped me today was really nice and I love the fact that they had my size , I for sure will coming back to the store great sales!!!!”
“Love that all the staff are wearing mask and very helpful. The ladies are so nice and all asked if we needed help. One of them looked like she was the manager and she knew everything, answered all the questions I had about the suit. Informed me about all promotions, will be returning to these young ladies!”
10AM - 8PM
2950 I-20 Suite 485, Grand Prairie
Mens Clothing
“Grand Prairie location:
I had an great experience at Polo thanks to Frank, the head of merchandising. He was incredibly knowledgeable, attentive, and went above and beyond to ensure I found exactly what I was looking for. His expertise and professionalism truly made a difference.
Exceptional customer service, l'll definitely be back.”
“The sales and check out young lady were awesome! My husband is a picky shopper! Both were patient, helpful and friendly! I'll definitely be back! Thanks everyone!”
“Went to return an online purchase but ended up leaving with a couple of new ones. The store is clean and well organized. The men’s section has fewer options than the women’s—maybe it’s being remodeled?! I haven’t been back since 2019, but every visit in the past I’ve always found unique items at great prices. Their jewelry section is definitely underrated, with tons of deals on men’s Zegna pieces. The store associates are welcoming and friendly—Shain helped me out that day. I’ll definitely be back soon!”
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“I got my bag from Jacob from TikTok and I couldn’t be happier with my purchase! He’s so friendly and helpful. Hands down one of the best! Packaged perfectly as well!”