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“My experience was and is Always amazing, I have the absolute Best Sales Person I shop with Ms. Chantel, she's product savvy and Don't waist my time.?”
“We went in to get a skateboard for my brother and had Trinity helping us. She was so nice and helpful. She did an amazing job putting it together to. My only complaint would be the music in the store was a to loud lol”
“Customer service was everything I needed!!!! We were greeted when we walked in, I always appreciate this acknowledgement. It was a busy Friday evening but the staff were all attentive and available. This is why I shop in store versus online. Two thumbs up to whoever did the schedule and made sure the store was adequately staffed. A+”
“Great store, helpful team members, prompt to assist when needed.
Appreciate the positive energy too, smiling and cheerful.
Will go back when needed for gifting too in the future, easy in and out location an added plus.”
“This place is always organized. The staff is always going out their way. More stores need to be like this and give the customer a great experience thank you Merlin for all your help on my last visit ! guys. Go check out all the deals every day.”
“I loved my experience at this store, Dayja I’m probably not spelling it correctly. She was the sweetest she saw I was having trouble finding a correct size and helped me out and recommended some styles as well. She even came back up to me to check that everything was good. 10/10 customer service!”
“I love the store front, classy, they have the deals, but some are misleading, you have to ask the clerk how much is this quite often. Other than that they have reasonable prices and good items.”
“If it weren’t for that new girl that started today, I would be giving this place a one star and I would not have purchased the sales person. She was super pushy, kind of aggressive, very dismissive and thank God for that sweet girl because I found a pair of boots that I love and I do not think I’m gonna be going back to this location. Boot barn has a good selection.”
“Came in to purchase a suit jacket for my husband, ended up walking out with a whole suit set plus belt socks and shoes, the quality of the suits are amazing and the customer service was even better. Ashely was amazing and we will definitely come back again !!!”
“I like this store, but they need to update their phone number, get more locations, have more than one shipment a month, and stop closing during store hours without updating your websites such as Google. People are driving a good distance to get to your store, only to find out it’s closed. That’s their downfall unfortunately. The customers stating they were told they can only do store credit… it literally says that in the store. Pay attention guys, small shops don’t really allow returns with a full refund the way you paid.”
“Vivian amazing! Even with it being one of the busiest days of the year (day after xmas) she was patient, kind, very helpful to every customer she spoke with, and helped me decide on a watch.”
“Visited this afternoon with my husband to find a suit for a wedding today. Cierra is extremely knowledgeable and extremely helpful. We haven’t suit shipped in a while, so I really appreciate her attention to detail. We will definitely be back! She’s awesome.”
“Responding to a gentleman named Dontae R., i work at lucky brand and no male works there. Only women have been working there for about 8 months now. I believe customer got confused and thought a customer was an employee. My coworker did approach this couple and asked if they needed help with anything. I’m sorry about the confusion and I hope you come again and we can assist you better.”
“I came by the store a week ago to buy my first pair of true jeans and the customer service was amazing!!! Very helpful and thorough in finding what i was looking for i will definitely be back to this location specifically for Isabelle!!!”
10AM - 8PM
2950 I-20 Suite 485, Grand Prairie
Mens Clothing
“Grand Prairie location:
I had an great experience at Polo thanks to Frank, the head of merchandising. He was incredibly knowledgeable, attentive, and went above and beyond to ensure I found exactly what I was looking for. His expertise and professionalism truly made a difference.
Exceptional customer service, l'll definitely be back.”
10AM - 8PM
2950 W Interstate 20, Grand Prairie
Mens Clothing
“So I never been in here the lady that helped me today was really nice and I love the fact that they had my size , I for sure will coming back to the store great sales!!!!”
“Went to return an online purchase but ended up leaving with a couple of new ones. The store is clean and well organized. The men’s section has fewer options than the women’s—maybe it’s being remodeled?! I haven’t been back since 2019, but every visit in the past I’ve always found unique items at great prices. Their jewelry section is definitely underrated, with tons of deals on men’s Zegna pieces. The store associates are welcoming and friendly—Shain helped me out that day. I’ll definitely be back soon!”
“I LOVE THIS PLACE!!!!!! Always surprised with new items they have exclusive ? ?
Hope it remains open forever !!
Clerks are kind people !
Although clerks get confused on item pricing…. But I asked why my shorts wer being charged double , clerk was kind enough to fix the error , I personally pay with cash ? ???????”
“Love that all the staff are wearing mask and very helpful. The ladies are so nice and all asked if we needed help. One of them looked like she was the manager and she knew everything, answered all the questions I had about the suit. Informed me about all promotions, will be returning to these young ladies!”
“The sales and check out young lady were awesome! My husband is a picky shopper! Both were patient, helpful and friendly! I'll definitely be back! Thanks everyone!”
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
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Mens Clothing
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Mens Clothing
Mens Clothing
Mens Clothing
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Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
“The staff was friendly and helpful. It was probably one of the best customer service experiences I’ve had at an Oakley store. The only
Downside was that they weren’t able to order a certain model Onilne.”