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December 2023 by Joe D.
Terrible customer care. They will hurt your dog, charge you well over 100$ for a cut even if it's a small breed.
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November 2023 by Cindi Brickett
Lily was great! She took time to answer my questions, had to leave for a moment but came back (started off in the aisles) then and continued to assist me through checkout. I had multiple subjects to discuss and she explained the benefits to having the Vital Care.
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November 2023 by N McKee
Excellent service. Great selections.
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November 2023 by Cynthia O.
Worst customer service ever from the grooming staff and the store manager! Refused to take my dog after late arrival and by their own policies allow 15 min for grace for appointments. They next time I scheduled my dog the groomer ignored me and after reading a made up comment on his file about me being late months ago she refused to groom him. Don't take your dog here they have a turn around on groomers every week and the people they have in their to grooming staff aren't pictured as groomers on staff. Apparently they are short staffed and have to call in help which are under qualified and in result refuse service. They are very unprofessional and have a bunch of uneducated unqualified "groomers".
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November 2023 by Starr Queen
Had a beautiful experience here. The doctor and the vet technician was very nice and informative. They handle my girl with care and gentleness. Thank you!!Great staff THE girls at the checkout counter was very nice and helpful.
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November 2023 by sharon galipeau
Everything was fine except your policy of not supplying bags for purchases. when someone has small(expensive) items they don't always carry bags in their automobiles. I will choose Petsmart over Petco due to this policy.
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November 2023 by Tina Howard
I am so aggravated with this place. Half the time their self wash dog wash station isn't open. Then when it is open they only allow you to use one wash station then tell you it's a two, three, or four hour wait and that's around the time the store closes. What's the point in having it if they only open it at their convenience. Everything is blamed on Covid. I am so done with this chain of stores. Uuuggggh
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November 2023 by Alex Gee
Made an appointment, pre-checked in, drove 40 min. The groomer was not helpful, seemed like she didn't want to groom my senior dog. Wasted my time. Bad representation of petco, lazy workers that don't want to work.
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August 2023 by Aja Kamaria
I placed the order while in the store! After I picked up a few treats, I went to check out and the order was already pulled. Great team work and customer service
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July 2023 by EdwardInTX
Actually a very good selection of interesting animals, better than I’ve seen in other petco in area. Spiders, frogs, chameleon, saltwater and fresh water fish.
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July 2023 by Heidi Bukowski
Victoria is Victorious with our little beast!#bodhimastiff on instagramjrkitchens8 on tiktok
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July 2023 by Mariela Liz
I went in an got the fish I was wanting an also great no awesome customer service not just from the person helping but the manager came up an helped wish this was the same everywhere else this store is awesome an also is gonna be saving me alit of money niw thanks guys again for yur awesomeness
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July 2023 by Benjamin Hernandez
Ashley was very pleasant to work with. She was very Knowledgeable and answered any questions we had with Jersey. Great job! ??
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June 2023 by Omar Rivera
I tried buying hermit crabs for my kids I had 2 20 gallon tanks they would not let me buy them kept asking question of what I had I have every they had in their tank and more they told me I can't have more than 2 hermit crabs in tanks when their was smaller and had like 15 hermit crabs in their tanks stupid waste my time there
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June 2023 by Lisa
Groomer was not experienced with taking time and care to calm my pup, resulting in him coming home with 3 Paws where nails were cut but not filed and buffed. The 4th paw was not even touched. They should have had an experiencedGroomer take over and finish the job. I hope she gets additional training or brushes up on her certification if she even is certified.