U-Haul Moving & Storage at I30 MacArthur offers a full range of moving services including truck and trailer rentals, hitch installations, propane, and self-storage. Multiple reviews highlight outstanding and awesome customer service from the staff, who are described as quick, friendly, professional, kind, and amazing. Customers report positive experiences where employees went above and beyond to help, such as assisting with a flat tire, offering water and food, handling multiple propane tanks, and accommodating last-minute hitch installations from other locations. The staff's hospitality and willingness to take on extra work to solve problems are consistently praised. Reviewers express gratitude and strongly recommend this location, noting the great staff and excellent service experience.
I enjoyed renting a one way truck from this location. The store manager Kevin was a joy to work with. This was only my second time renting from UHAUL and he explained the process especially the areas I didn’t understand. Due to this good customer service, i will continue to use Uhaul in the future.
August 2025
Use Apple Maps for this location. Google maps sends you to the wrong area. Submitted a request for ab edit, though. :)
Didn’t have to deal with anyone to drop off, and we love that.
March 2025
Patricia D and Corey were very professional and very helpful with my situation. I will continue to use U-Haul for my moving needs.
