U-Haul Moving & Storage at I-20 & 360 offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also utilize portable U-Box containers, Moving Help® providers, hitch installations, and a variety of moving and shipping supplies. Reviewers have noted mixed experiences at this location. Some customers found the rental process straightforward but were surprised by additional charges, such as mileage and gas requirements. Additionally, issues with truck performance were reported; however, staff were praised for their responsiveness, with one customer specifically thanking an employee for promptly switching them to another truck. Overall, many reviews highlight the friendly and organized customer service at this U-Haul location, noting that employees are dedicated to making the moving process less stressful. The check-in and check-out processes are described as quick and smooth, contributing to a generally positive experience for those renting trucks or utilizing storage services.
I needed some bags and was pleasantly surprised. The bag for my specific mattress was both well priced and fit everything. The true 5 star deal maker was the staff at working the Wed shift in moving supplies.
March 2026
Khirstin was extremely helpful and knowledgeable. She made me feel comfortable and confident that my U-Haul process was in good hands. Her professionalism and reliability made her someone I could trust. I would be happy to recommend her and would gladly return in the future.
March 2026
Nothing, Khirstin was extremely helpful and knowledgeable. She made me feel comfortable and confident that my U-Haul process was in good hands. Her professionalism and reliability made her someone I could trust. I would be happy to recommend her and would gladly return in the future.
