Build-A-Bear Workshop Grapevine is a whimsical place where customers can create their own unique plush toy by adding outfits, sounds, and scents. A special feature is the ability to record a custom voice message for an extra special touch. The store is also known for hosting PAWsome parties for birthdays, office events, or community gatherings, which include a customized furry friend and a Special Heart ceremony. Reviews consistently praise the great and top-tier service, noting the staff is funny, kind, playful, and patient. Employees are described as treating customers with warmth, kindness, and care, making both children and adults feel special. Many customers, including adults without children, report feeling like a little kid again during the fun and hands-on experience. The staff is commended for being thoughtful and inclusive, handling even sentimental repairs on old plush friends with sensitivity. Customers express love for the original design and the overall amazing experience, often stating they will return over and over.
Came here for my son's 1st birthday and I'm glad we did. We were able to pay $1 for his bear (not including extras), and he absolutely loves it. After all these years, it's good to see this place still has great service, providing a tangible representation of love and attention to detail.
October 2025
We celebrated my daughters birthday and ethan had done a phenomenal job with our child and her 1st birthday bear! He treated us with kindness and patience.
September 2025
The lady who stuffed my build a bear made me feel like an actual little kid again I loved it so much! Bless everyone's heart who works there y'all do amazing to make these kids feel special.
