“A lovely shop, quite a gem actually for fun/cute/trendy gifts for yourself or to spoil others with a limited budget. I would have bought more and come back often if I didn't have to carry the gifts I found there in my luggage back home... The lady was kind and welcoming.”
“Pleasantly enjoyed my experience. Jordan was super attentive and helpful with my jean search!! She’s super caring and was on this search more serious than me! Loved the customer service.”
“I had to buy a new bag for school and Rex was so helpful at checkout total sweetheart and explained all of the sales and was so kind and vibrant! Thank you Rex for being so helpful on a busy weekend!”
“I had bought the wrong size on Black Friday because I got a little carried away. The manager at this location went above and beyond to help me get the shoes in my size. It was the last pair!!! I drove to 3 different locations to find them and if it hadn’t been for his professionalism as well as efficiency I wouldn’t have been able to obtain them. Will most definitely make the drive back this weekend to shop there!”
“⭐️⭐️⭐️⭐️
This boutique definitely has a LOT to choose from—the selection is huge! That said, it almost felt a little cluttered, which made it harder to spot different or unique items. Prices were also a bit on the high side, but not unreasonable for a boutique in the area. Overall, not a bad experience at all—worth checking out if you enjoy browsing through a large variety.”
“I really liked my experience, the employees were so nice (shoutout to Christina, Luke, and Jackie‼️) and help me and my homegirls out! Would totally recommend shopping here.”
“Very kind and helpful, clothes soft and real hand woven cotton fabric from Nepal. Got a beautiful stone gray skirt and it’s so soft and comfortable! the embroidery details are so cute. came out to be about $60, not too bad.”
“Very interesting store, clothing, bags, jewelry etc , are made from natural materials. There was huge sale on Memorial weekend, they have unique designs must look on your next visit to the Grapevine mills.”
“We shopped in the girl section. We found some good items. There wasn't an abundance of inventory in this section. They did have quite a few jean styles. The store was clean and well organized. It is spacious. Check out was easy. We did get hassled to get the store credit card and had to decline it repeatedly after saying no the first time. I don't like to be hassled. Plenty of novelty type stuff on clearance at registers.”
“Carlos surprised me with his service with positive attitude. He was very attentive and helpful. 10/10 thanks you. I was surprised that he spoke the 2 languages that I felt comfortable with.”
“We came in to look for some running shoes and came away with 2 of them! They were running a buy-one-get-one half off. Both of the employees we interacted with were nice and helpful. The shoe sizes and widths we needed were not available, but they got us set up for free shipping. The shoe prices here are better than other shoe stores that sell New Balance.
The only negative was that some of the shoes were mixed up in the wrong boxes or wrong sections. That led to us being there longer than expected. Otherwise, I'm happy with the experience.”
“To the employee who helped me purchase a gift card on Sunday evening ( Catherine? Or a name that starts with C), thank you!! Your customer service skills are outstanding and the care you showed to properly pack the receipt and the card show how much you care about customers.”
“I needed something new for an upcoming event . Ashley L helped me out finding many suggestions I left totally satisfied. My new outfit Ashley assembled with me makes me feel slim and it’s really comfortable . Thank you for the suggestion and amazing customer service I will be back! Kay”
“I visited the American Eagle side of this storefront. I found everything I was looking for in my size. There is a great clearance section that has a large number of products. I interacted with 2 of the employees, and they were both helpful in their own ways. The check was not bad, and I signed up for a rewards account.
The store was neat and tidy.”
“If there was a ten star id give it! They were very very on top of letting me know when the item I was looking for come in! And were so nice to my husband when he came in to pick them up! Genuinely amazing service and wonderful people!”
“Good customer service! I stopped by to make returns of J.Crew and J.Crew Factory items purchased online and had no problems despite what the website says. (Yes, you can return both J. Crew and J. Crew Factory to this Factory Outlet location.) I didn't spend any time shopping in the store but the customer service was on-point.”
“Good location in the mall, the store is always well organized and the associates are helpful. I usually come to do online returns and they're always very quick.”
“I don’t know her name but the woman working earlier tonight at close (7-21-25) had phenomenal customer service and the products were all top notch with great prices!”
“Huge store! Has a lot of different things but they need to have a better distribution of signs, it's hard to find specific stuff with too generalized signs that are difficult to read from a distance. But the prices are incredibly cheap!
Register is always very slow. For some reason, they have many registers but only three or four open and the lines are between 20-30 minutes. It's NOT a quick stop.”
“I took my gender reveal envelope to them and Miss T helped me out she was the nicest!!! and i told her how im picking out a boy outfit and girl and ill be giving her the envelope and she can open it and pick the outfit from the gender thats inside the envelope and she enjoyed doing it for me and was so nice about it and two other female employees as well helped out and Miss t even gave me her card to contact her n come see her once the baby is here so nice I love the customer service!!!”
“I'm shocked at how many people review Ross stores... This one is pretty great. I've found decent stuff for my kitchen and some great Christmas gifts here as well.The staff are faster at this Ross than most other Ross stores. For that, I'd highly recommend going here.”
“We were traveling to Dallas last weekend and enjoyed our stop here at first and bought several items. Unfortunately, we bought an item that was defective. The defect was not easily visible but made the picture frame useless. We are from out of state and the return was tricky. After several customer service interactions, we were helped by a very friendly employee. We sent the item back and received a refund.
Check the items you buy carefully, but we love the other products we got and are glad that we were finally able to return the defect item.”
“Gap Factory is one of my go-to stores for chinos and hoodies. The variety of chinos they offer is impressive, with different fits and colors to choose from, making it easy to find the perfect pair. The quality of their chinos is excellent, as they are durable and comfortable to wear.As for their hoodies, Gap Factory delivers on style and coziness with their hoodies. The materials used are soft and warm, making them perfect for casual outings or lounging at home.Furthermore, the prices at Gap Factory are reasonable, especially considering the quality of their clothing. You can often find great deals and discounts, which is always a plus.The store's overall atmosphere is inviting, and the staff is usually helpful and friendly, creating a pleasant shopping experience.In conclusion, Gap Factory is a fantastic store to buy chinos and hoodies. With their wide selection, excellent quality, and reasonable prices, it's one of my favorite stores!”
“This store has some really nice school clothes for teens. The shorts and pants have style to them and they are nice. Nice teen clothing store with great coupons and deals too.”
“After going to three different Nike locations and not finding the help I need I ran into under Armor and found Angelica asked her about football soccer and cheerleading cause all my kids are in sports and she knew everything I mean almost everything she knew more about soccer then anything so if you need help for soccer equipment she’s your women a soccer dictionary dont even ask for anybody else she all in one great personality awesome customer service and general seem like she care needless to say all my money for sport equipment and gear will be from under armor I will be going to her first here on out didn’t get attitude from her because I needed help like I did form nike I will know longer be shopping at Nike and will be moving my stocks somewhere else she showed more leadership then Nike leadership I see that lady being in a leadership for them soon if not already didn’t talk to under armor lead team so I can’t speak on them store was well taken care of other then customer purposely not putting stuff back but Angelica would go right back behind them and clean up there mess and keep a smile on her face thank you Under armor for hiring the people with the right knowledge”
“Love this little store! great stuff and some really cool products.
Got a great deal on a really colorful blanket and a pair of socks!
Chatted with the owner (Ex biker chick) and I am amused at reading all the comments here stating how hateful the products she has on display. It's really funny how people get offended at this stuff.
Get over it people it is what it is!
WE ALL HAVE A RIGHT TO AGREE TO DISAGREE.”
“Ross Dress for less is just what they say, you can find so many things for a very cheap price, they have really nice clothes, different types of shoes, so many things for your home, blankets, towels, kitchen supplies, decorations etc.”
“We found some great Labor Day deals at this A+F outlet. Dylan was wonderful - thank you for helping us find what we needed while keeping your smile on and being professional. Your customer service helped us more than you realize”
“H&M is a nice place for shopping, the store is huge and they have a lot and lovely stuff! The women clothes and the kids stuff are awesome, there is so much variety for this Christmas season!”
“Loved your store!!! I was visiting downtown Grapevine for the Kubota Tractor Corporation event. I purchased a cute blue corduroy mini dress, and I absolutely love it!! Perfect for the fall weather here in PA! And I just purchased two more dresses today to add to my collection.
Y'all were super sweet that evening and I appreciate the invite to shop online at your stores ?”