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October 2023 by tiffany carr
Though they have a large selection of cool things. Their customer service definitely needs some help. I had to call for the lady behind the counter multiple times before she assisted me. I asked about the discount card with multiple discounts printed in front of the items I was looking to purchase. After several questions, I picked up the items I was going to purchase at the register, and the man helping me didn't want to give me the discount for the second item I purchased even though the lady had just told me it was 25%off. I asked him to go get the lady she came back and said yes to the discount and apologized, yet the man who was in the wrong didn't utter a word except my total. Work on your custom service seriously ?
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September 2023 by Scott McKenzie
Snarky Manager here! I would just like to point out to Chrissy Jimi that we couldn’t use that coupon because they were not valid YET! To anyone complaining about the membership you’re all lying this location does not sign you up without your knowledge! You need to be adults and read the brochure you’re handed, and maybe pay attention when someone is talking to you! They all SAY FREE TO TRY and if you say they don’t you’re lying. Do NOT blame the employees for doing their job you need to be better customers and treat people with respect and don’t blame your lack of understanding and or reading skills on anyone but yourselves.
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September 2023 by Beans and Waffles
Kind of a let down. Not much in the way of music or movies. This has stopped being a record store all together and is mostly anime t-shirts and trinkets. Pass.
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August 2023 by Chrissy Jimi
inflexible with coupon despite being a recent VIP member (which I didn't even want to do btw. They trick you into it at checkout) Snarky manager behind counter gave poor customer service
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August 2023 by Grey Sky
Only place that sells Victrix in probably all of Texas. Good selection of wargaming minis.
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July 2023 by Gerardo Trevino
Do not get the 10% off they will use your info and sign you up for a membership. They said it was free and that it was just a point system
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May 2023 by VERONIKA ESCOBAR
if you are born in the 80's or 90's definitely in this store you can find things that take you back to your childhood
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April 2023 by Brandi
Good store with lots of fun pop culture stuff. Cramped though.
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April 2023 by Gabriela Yvonne
One of the few fun shops left in the malls I feel. Fun selection of pop culture or n*** culture stuff, which I appreciated. Anything from card decks to Xbox lamps. And Pusheen! A little pricey but probably the norm these days.
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April 2023 by Ms. Caramel Sky
Best place to go to for anime figurines. The gentleman working there was very helpful. We found a great deal on Demon Slayer figurines.
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March 2023 by Taylor Hopkins
I really loved working at FYE. They have all my favorites that I could ever buy. If anyone of you a interesting of Animes, Marvel's, Star Wars, Disney movies, electronics, action figures, funko pops, record players and K-pops this is the place for you.
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March 2023 by bnp l
This place gets more and more lower with products and movies, collectibles. Need to update and pack the store with more high end items...
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February 2023 by Tyler Abbott
It's a shadow of its former self. It still had some cool stuff, just not a lot of inventory. The staff is usually nice though.
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January 2023 by Sir Dirt Leg
Buyer beware,Fye has been running the same scam for 12 years, they signed me up for recurring monthly charge for a VIP club that I didn’t sign up to, I had to cancel my card.
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January 2023 by johnny-_-
Store has some cool stuff but unfortunately they are indeed overpriced as some people are mentioning. I came in and was the only one in the store, the older gentleman with glasses behind the counter had a very unwelcoming attitude I picked up on as I went to check out. He did not greet me at all and did not even attempt to smile at me even once. He tried to quickly add in the fact that I could try and save 20% off my purchase if I did something. He mentioned it so quickly I didn't really know what he was trying to "offer" me. I was confused as it sounded too good to be true so I declined. He spoke as if he didn't care to be there and after I paid he hastily slid me my item and processed to walk away like I was a bother. I hate to complain but this isn't the place for you if you can't show professionalism to your customers.