GMC at FREEMAN is a dealership known for its friendly and dependable service, especially appreciated by customers who value small-town care in a big setting. Many customers have praised their overall buying experience, highlighting knowledgeable staff and straightforward transactions. One buyer described the process as one of the best they've had, with staff member Todd providing thorough explanations and showing genuine care. Similarly, Christi was recognized for her patient and friendly approach, making the vehicle purchase enjoyable and pressure-free. Customers feel welcomed and valued, often returning for future services or vehicle upgrades, even traveling long distances to do so. The dealership offers a variety of vehicles, including trucks like the Yukon and AT4, with staff knowledgeable about features and functions. Customers appreciate the laid-back atmosphere and the absence of pressure during both sales and service visits. Fred S was specifically commended for his extensive vehicle knowledge, helping a wife find her desired car with no pressure involved. The finance team, including Pat, is noted for taking time to explain all details and ensuring customer satisfaction. However, service experiences have been mixed. Some customers reported dissatisfaction with the quality of vehicle cleaning and attention to detail during oil changes, noting that the work was subpar and unprofessional, with sloppy reapplication of advertising magnets and lack of thoroughness. Despite this, the dealership’s friendly attitude and dedication to customer service remain strong, making GMC at FREEMAN a trusted place for vehicle purchase and maintenance. Overall, it is a dealership where customers feel respected and well cared for.
Best service!! Purchased my car here and have it serviced. They are always kind, thorough, and dependable. Refreshing to experience small town service in a big way!!
June 2023
Will always come here for any service needed on my Yukon. I drive 40 minutes to this location just because of the service I get when I arrive.
September 2022
Contacted Freeman GMC to schedule a recall appointment and was taken care of quickly
