Grapevine Ford is a well-regarded Ford dealership known for its wide inventory and exceptional customer service. The dealership features a unique Love It or Leave It 3-Day Return Policy and a Mustang Café, offering grilled paninis, fresh cold sandwiches, salads, and smoothies. Customers appreciate the added perks, including free Wi-Fi, complimentary shuttle service, and a no-cost car wash with every service. Since its establishment in 2009, Grapevine Ford has become a trusted location for popular Ford models such as the F-150, Mustang, and Escape. Customers have shared positive experiences, highlighting the professionalism and patience of the sales team. Individuals like Eli Husien, a service advisor, and Steve, the service manager, have been acknowledged for their outstanding service in resolving complex vehicle issues. Salespeople like Luis Rodriguez and Aman have also received praise for their attentive and knowledgeable assistance during the vehicle purchasing process. With a commitment to customer satisfaction, Grapevine Ford not only sells vehicles but also supports customers in maintaining them with OEM parts and a skilled service department. Overall, Grapevine Ford is recognized for making the car buying and servicing experience smooth and enjoyable.
Matthew and Marcus were very easy to work with....both provided excellent customer service!
December 2025
Great Sales experience from start to finish, no tricky financing, Thank you Miguel and Devin
December 2025
Fernando helped me to get my Lincoln Navigator Reserve L the process was very simple and clean no hidden fees and very good onboarding process and after sales support.
Craig from the finance team was very organized and informative.
