The Hyatt Place Dallas/Grapevine offers a convenient location near Grapevine Mills Mall and DFW Airport, making it a popular choice for shoppers and travelers alike. The hotel is an older property but is well-maintained and kept in good condition, providing a clean and comfortable environment for guests. The rooms are generally nice and clean, with some signs of wear in the bathrooms, such as chips in the tub, a stuck door, and stains on the walls. The view from the rooms is limited to parking lots, roads, and trees. Guests appreciate the friendly, attentive staff, especially during breakfast and night shifts, with staff members being described as kind, personable, and helpful. The breakfast options are good, with hot eggs, potatoes, tasty bacon, and fresh fruit like blueberries and raspberries, along with quality orange juice. Onsite facilities include a fitness room, pool, and a business center, though some guests did not use these amenities. While the location is praised for its proximity to shopping and the mall—just a short walk or drive—some guests experienced issues with parking, especially during busy shopping times, and noted the small access road to the hotel as being in disrepair with potholes. Service at the front desk received mixed reviews, with some guests finding staff helpful and friendly, and others describing rude or inattentive interactions. Overall, the Hyatt Place Dallas/Grapevine is considered a solid choice for its location and value, especially for those visiting the area for shopping, dining, or airport access.
Room is very dirty, needs cleaning beyond the day to day. Service is excellent, however.
December 2025
Antonio at Module's was the most fantastic server. I’ve been to a lot of restaurants at hotels and this by far exceeded all my other experiences. His kindness and intentionality and service were exceptional so excited to come back again! The food was also fantastic.
December 2025
Queen size beds would be a nice upgrade over the full size.
