Sewell Cadillac of Grapevine

Auto Repair
Hours: Sewell Cadillac of Grapevine is a premier automotive dealership that has been building relationships with customers for over a century. Their focus on exceptional customer service is evident in the numerous positive reviews they have received. Customers consistently praise the dealership's outstanding service, with one reviewer describing the service manager, Tasha Lee-Kim, as "the best ever" they have dealt with. Another customer, despite an initial frustrating experience with a technical issue, was impressed by the dealership's professionalism and willingness to go above and beyond to resolve the problem, even replacing the faulty part at no cost. The dealership's commitment to customer satisfaction is further demonstrated by their complimentary services, such as loan cars, car washes, and technology consultations. One customer even mentioned feeling like they were "joining a cult" due to the staff's exceptional service and attention to detail. While there have been a few isolated incidents where the service did not meet the high standards the dealership is known for, the management team has been quick to address these concerns and ensure the customer's experience is rectified. This level of communication and responsiveness has earned the dealership further praise from satisfied customers. Overall, Sewell Cadillac of Grapevine is a trusted and reliable automotive dealership that prioritizes building long-lasting relationships with its customers. With their focus on exceptional service, complimentary offerings, and commitment to resolving any issues, it's no wonder they have earned a reputation as one of the best in the industry.

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1. Grapevine, Texas