Toyota of Grapevine Service is a business that has received mixed reviews from its customers. Many customers have praised the great experience they had, with no high-pressure selling and helpful staff like Oliade and Alvin. Customers appreciate the transparency and patience shown by the staff in understanding their needs and providing detailed explanations. However, some customers have also expressed concerns about the slow service and the lack of car washing options. Overall, the business seems to provide good service, with customers feeling taken care of, but there are areas for improvement, such as the music played in the waiting area and the speed of service.
Olaide did an amazing job. He recommended me to my perfect car for me.
March 2025
Great experience. No high pressure selling. I test drove the vehicle I'm interested in and now I just have to make a decision. I went back and my only update is about the music. It triggered my anxiety and I'm still up at 1:30. They need calmer music that is pleasant.
March 2025
Looking to buy a car and stopped in. Salesman was really nice.
