“Made a call on Saturday and explained to Billy about how Nissan car feels while accelerating on highway and he recommended a new set of tires would help stabilize the car on the road.
I confirmed to him about setting an appointment and he said it could be done through the website for my preferred schedule.
Once I arrived I didn’t know they opened at 8 am and I arrived exactly at 2 mins before open !
I did notice the door being locked and felt a little embarrassed about being the first customer however,
Devin greeted me at the door and assured me wait time would be 20 mins since the tires I needed were in fact in stock … I figured it would be longer to replaced since online it said 20 to 47 mins … and as exactly as he said another rep pulled around with my vehicle…
before I could walk out the door I did have another rep come out and explain the benefits for being a discount tire customer and even wrote down next odometer reading to come back for a rotation …
Discount Tire Greenville thank you!
You’ve successfully gained a new customer
And I will be back to do rotation as noted ✨”
“Absolutely the best service I have had in a long time this is a family oriented business and all the customers shop that way….i will go nowhere else for my tires and brakes and I live in Rockwall 25 miles away Jeff and Glenn are amazing tell them Adam sent you”