“Highly recommend this storage facility! From the moment we arrived, the owners went above and beyond to make a stressful moving day so much easier. It’s a husband-and-wife-run operation, and they are genuinely two of the kindest, most helpful people you could ever hope to meet.
They didn’t just point us toward our unit and send us on our way—they personally helped us unload our truck. That level of service and kindness is rare these days, and it meant a lot to us.
One of the best things they offer is a free moving truck for new customers, available for up to a full day. That alone can save people a serious amount of money and hassle during a move.
The facility is well run, but what truly makes this place special is the people behind it. They treat customers like neighbors, not transactions. If you need storage and want to work with good, honest, caring people, this is absolutely the place to go. Thank you both for making a difficult day so much easier—we truly appreciate you!”
“Ron was such an awesome delight and great customer service skills were the bomb. I would recommend run to any person that I send to come and be a part of this family.You guys have a cute smart and we really appreciate you.It was a smooth process.He gotta sing, got us out.It was reasonable, pricing and everything.And we are satisfied , thank you so much again , ron and cube smart”
“When I was first greeted into the store I was greeted by a young man His greeting felt comforting and like he was willing to help me out. Once me and my wife got to the desk however the mood changed completely. I had a hard time understating if the person at the front desk was a man or a woman but then after reading their name tag I realized their name was Nancy, Nancy was extremely rude and kept antagonizing my wife. Nancy proceeded to cut me off while I was talking and I sensed a bad attitude from her and talked to us like we were dumb or confused, overall not a very good experience especially coming from the supposed manager. Getting our trailer however was a completely different experience, Alejandro (the young man that greeted my family) was very caring and went above and beyond to make sure I felt comfortable and confident as this would be the first time I towed a trailer across the country. He also proceeded to give detailed instructions on how I would disconnect the trailer and reconnect it as I mentioned to him that I would be doing so. I was so grateful for Alejandro and his ability to help a struggling old man like me and would encourage a sort of raise or promotion opportunity for this young man. Overall I feel the management may need some work (per my interaction with Nancy) but the good man who helped me that day truly made my stressful moving day a whole lot better. Thank you Haltom city UHaul!!!”
“My family has had a storage unit here for years and we've always been pleased worth the service. However, it's extremely warm upstairs in how unit. We have oil paintings and other things that rely on temptress control. Please fix the temp”