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February 2024 by Wrights_wayYT1
I’m here at the store with Mr. Josue he was amazing with customer service and friendly and funny. He explained everything with detail outstanding I’m military so Promote ahead of peers (inside joke). He was really awesome.
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February 2024 by S D
Terrence and RJ were rock stars today helping me fix an issue. Had an absolute amazing experience and very thankful for the hospitality and professionalism from this Verizon team.
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February 2024 by Jessica Williams
Josue was so wonderful! He helped me and my son get his phone activated. My son is autistic and highly depends on it to help block out distractions at school and on the bus. He was without it for a few months then finally got a new one that was supposed to come activated and ready to use. When it didn't we struggled to try and get it going on our own to no success. Within 30 min Josue had it fixed and working. I'm sorry I couldn't write this review sooner as it has been a couple weeks since we went but I didn't want to not give him the shout out he deserves. Thank you so much!
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February 2024 by A&J Lifestyle
Today my husband and I went to the store to pickup our new upgrade. I will say this location is very nice .Terrance was the absolute best he made sure my husband and I was taking care of he has great customers service and good at what he does thanks Terrance ?
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January 2024 by Bobby Rawls
Brandon did out standing customer service I couldn't ask for anything better he was nice very kind with good people skills if you ever come to the Harker Heights Verizon store ask for Brandon and I guarantee you won't go wrong
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January 2024 by Sherry Johnson
RJ was absolutely amazing, helpful, patient, kind a must have as an associate. Thank you so muchBe blessed!
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December 2023 by Zeek Dutton
Went in with a lot of questions and DaShon was excellent! I had to switch over 1 phone and setup 2 more. DaShon was very professional and made the experience very pleasant. I've been with Verizon for over 20 years and its this kind of customer service that's kept me loyal. Thanks DaShon and keep up the excellent work!
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December 2023 by Stephanie
Staff was very knowledgeable and detailed.
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December 2023 by Davey Dutton
Went in with a lot of questions and DaShon was excellent! I had to switch over 1 phone and setup 2 more. DaShon was very professional and made the experience very pleasant. I've been with Verizon for over 20 years and its this kind of customer service that's kept me loyal. Thanks DaShon and keep up the excellent work!
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November 2023 by Meana Asuncion
Dashon assisted my husband and I with business and personal lines. He was professional and efficient. ??
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November 2023 by Kyra Dodd
Terrance was absolutely amazing. He answered every question and double checked to make sure everything went through smoothly. Highly recommend this location. Best customer service I have had with Verizon
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October 2023 by Jorge Garza Jr
Gus was excellent! He made sure we understood everything and was super helpful with setting up our new iPhone 15 pro max’s. I would recommend asking for Gus if you visit this store!
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September 2023 by j
Terrence is OUTSTANDING! Terrence is extremely knowledgeable and very professional. Terrence took care of all my Verizon needs. He made it look so easy. Thanks a lot Terrence.
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September 2023 by Vigilante Aka Vigil
Had , a awesome experience, at the verizon store in Harker Heights, great place to get a new phone and upgrade.Gabby , was excellent and super helpful. Please come and Check this store out.
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September 2023 by Delia Slaton
Gus was super helpful and was super professional. Thank you so much for making our purchase seem less.